In this article:

  • What's a product variant?
  • View product variants
  • Create/modify a product variant
  • Other ways to attach Product Variants to Products
  • Rearrange product variants
  • Set up default product variants
  • Disable automatic access to product variants
  • Hide product variants
  • Delete product variant values

What's a product variant?

If you don't know what a product variant is, we highly recommend that you book a training session with the Abacus team.

A product variant is a group of variations for a product, for example:

  • The product variant "coffee modifications" may include "extra froth" for a cappuccino
  • The product variant "Pizza extras" may include "no olives" for a pizza
  • The product variant "Size" may include "small" for a coffee

View Product Variants

  1. Go to Products > Product Variants
  2. All your Product Variants will be shown here. You can filter them by selection name (eg. "Size"), selection value (eg. "Large - $2"), and whether the product variant group is on the POS display (i.e. active or disabled)

3. You can expand the values by clicking the arrow button to the left of a group.

Create/Edit a Product Variant

  1. Go to Products > Product Variants
  2. If you want to create a Product Variant from scratch, click New Group
  • If you want to edit a Product Variant, click the pencil button next to the product variant.
  • If you want to duplicate an existing Product Variant, click the pages button next to an existing product variant.

3. Enter the Name
4. Set up any special options for your Product Variant.

  • If you want to limit the number of selections a customer can make, set a maximum selection. (E.g. Maximum of 2 sauces allowed)
  • If you want to hide the product variants from the POS menu, tick disabled. (This is useful if you're drafting a new menu.)
  • If you want to allow a customer to order multiples of a single value, tick include quantity (E.g. 1 x sugar, 2 x sugar, 3 x sugar)
  • If you have ticked "Include quantity" but you don't want your product variants to be consolidated (3 x sugar), tick Do not consolidate and they will be listed out individually (sugar, sugar, sugar)
  • If you want to force the customer to choose a value, tick Force Selection. By default, this will be the first value listed. (E.g. A "small", "medium", or "large" has to be selected for size).
  • If you want all the product variant values to be selected by default, tick Auto Selection
  • If you want to limit the customer's choices to one value, tick Single selection. (E.g. for size, you can only choose either regular or large, not both.)
  • If you have the Abacus Self-Ordering Kiosk or the Abacus Table Ordering app, and you want to prompt the customer to select something from this product variant, tick Prompt Selection (Self-Ordering)

Cheat sheet

5. Click Save

6. Under Variant Value, click New Product Variant Value.

7. Enter a name and any additional price linked to the option.

If you have a franchise or multi-site business, you must also enter a unique code. This helps us identify particular product variants. It is essential for franchises or multi-site businesses, because only product variants with a code in the HQ account will copy to other sites.

You can also configure extra properties under the header.

Setup

  • Display Name: the name that appears on the POS
  • Product (OPTIONAL): If the product variant value is a product (eg. you make a muffin & coffee combo where the variant value is a specific muffin), add the product here so that any attributes (printer location, stock number, more product variants) of that product (the specific muffin) will be linked. Note: This is not the same as adding a product variant group to a product, which will be explained later.
  • Price: any augmentation or reduction of the price when this value is selected (eg. +$2 for "extra sauce", -$2 for "no sauce")

Stock Management

  • Usage (OPTIONAL): the quantity of product used when the product variant value is selected.E.g. Product "Coffee" has a product variant value "With Almond Milk" which is linked to the product "Almond Milk" with usage "2". Whenever coffee is ordered with almond milk, "Almond Milk" is used twice. This usage information is available in the usage report (Reports > Usage Report).

Table Ordering app ("Include Quantity" must be ticked)

  • Minimum quantity (OPTIONAL): The minimum quantity that will be selected in the Table Ordering application.
  • Maximum quantity (OPTIONAL): This is the maximum quantity that can be selected in the Table Ordering application.
  • Default quantity (OPTIONAL): This is the amount that is automatically selected in the Table Ordering application. If you have this option enabled for a product on the POS, it will make the the product variants free up to that quantity, then incur whatever price you have attached.

Printing

  • Print Name (OPTIONAL): This is the name that will appear on dockets and receipts. If you leave this empty, it will be the product name by default.
  • Print Format: where the variant will print on the docket. By default, a new line will be added for the product variant, eg. 
Cappuccino 
 > Almond milk
 > Regular 

When "append to left" is selected for a given value (eg. "Almond milk"), it will be forced to the left of the product name on the docket, eg. 

Almond milk Cappuccino 
> Regular

When "append to right" is selected for a given value, it will be forced to the right of the product name on the docket, eg. 

Cappuccino Almond milk
> Regular

Appearance

  • Background (OPTIONAL): the background colour of the tile. Select a colour, click Apply.
  • Add image (OPTIONAL): to add an image to the product variant tile, you need to click the plus sign under "Add image", and then expand the extra menu underneath, before clicking on the upload button.
  • Add tag (OPTIONAL): With the extra menu expanded (shown above), you can add a tag, from the list of tags on the Product Variant Tags page (Products > Product Variant Tags)

8. Repeat for every product variant value.

9. Save

10. Under Products, enter the name of the product you want to apply the product variant to, then click Add Product.

11. It will appear in the table.

12. (OPTIONAL) You can exclude a product variant value from a product by entering it in the Excluding List. This means that it won't be shown as an option when that product is selected.
For example, you won't need milk to pop up as an option when someone is ordering an espresso, so enter "Almond milk" next to espresso.

13. Save.

14. Sync all products and extras on your POS.

Other ways to attach Product Variants to Products

In step 10 in the previous section, you are advised to add the product by searching it in the Product Variant page.

However, you can also add the product via the Products list. This also gives you different ways to copy product variants from different products and to auto-select values.

Simple method

Click here to view How to Attach Product Variants (Simple)

  1. Go to your Products page

2. Click the checkboxes next to the products that you want to attach the product variant to

3. Click Settings

4. In the Product Variant field, you can select what product variant group you want to add to your selected products.

5. Click Add. It will be added to all the selected products. 

6. Sync all products and extras on your POS.

Advanced method 

Click here to view How to Attach Product Variants (Advanced)

  1. Go Products
  2. Click the pencil button next to the product that you want to add product variants to.
  3. Click the Product Variant tab
  4. Under Add Variant Group, select a product variant group
  5. Click Add.

6.  Sync all products and extras on your POS.

Copy variants from a different product

If you already have a product with the relevant product variants, select it here and click Copy variants. 

E.g. You have just introduced a mocha, but it will have the exact same variants as a cappuccino (size, milk type).

Auto Select Values

If you want particular product variant values to be automatically selected, type the variant value under Auto Select Values.

Rearranging Product Variants

1. In the general Product Variants page, drag and drop the product variants to rearrange their order on the POS.

2. Click on a triangular arrow to expand a group.

3. Drag and drop the product variant values to rearrange them. 

Set up default product variants

Let's say you have different sizes set up as product variant values, but you want "Regular" to always be selected when your customer makes an order.

There are two ways you can do this:

  • Set default for all products
  • Set default for specific products

Set default for all products

  1. Go to the Product Variants page
  2. Expand the group of product variant values
  3. Click and drag your desired default value (eg. "Regular") to the top of the list

4. With your default value at the top of the list, click the pencil button

5. Tick Force Selection and Single Selection. The first value in the list (eg. "Regular") will always be selected.

6. Save
7. Sync all products and modifiers in the Abacus application

Set default for specific products

Let's say you only want cappuccinos to be regular by default.

  1. Go to Products
  2. Click the pencil button next to the specific product that you want. This will take you to the individual product's details.

3. Click the Product Variant tab.
4. Ensure that the Product Variant is already added to the table (eg. Size).
5. Under Auto Select Values, type the name of the value (eg. Regular). It will appear as a selection; click it.

6. Save
7. Repeat steps 2-6 for any other products.
8. Sync all products and modifiers in the Abacus application

Disable automatic access to product variants

By default, the Abacus POS will automatically access product variants when a product is added to an order. For some environments, this can speed up the order process.

However, if you wish to stop automatically accessing product variants every time you add a product to an order, you can disable this automated access. There are two disabling methods, depending on whether you wish to disable automatic variant access for all products, or whether you wish to disable automatic access to only particular products.

Disable automatic variant access to all products

  1. Go to Settings
  2. Enable A5. SELECT EXTRAS/VARIANTS UPON DOUBLE TAP

When this setting is enabled, it requires the user to tap a product twice in order to view its product variants.
3. Tap Save to Server so this setting is remembered

Disable automatic variant access to particular products

  1. On the POS, tap the fork and spoon icon, and then the gear icon next to your menu. You must have an administrator system role to do this.

2. Tap the product tile to access the product's details.

3. Scroll down the product details and untick Auto Access Variants.

4. Press Update.

5. Repeat for any other products that you wish to disable automatic variant access for.

6. Press BACK TO MENU when you are satisfied with your changes.

Hide Product Variants

To hide a value from the product variants list, drop down the values of a group and then tick the Disabled column.

Note: Disabled product variant values will not be available in iPad menus.

Delete product variant values

To delete a product variant value, click the delete button (x) to the right of a value in a product variant group page.

Note: If you delete a value, it will be completely removed from the system (non-recoverable).


See also:

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