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How to create table maps
Table maps are created on the backend.
Press the Sync Tables button to get your latest table maps from the backend
What the table colours mean
The colour of each table represents the "status" of each table:
Tap to seat guests at that table
Guests are seated but have not ordered. Tap to take their order.
Tap to add to the order or to send the bill
Tap to pay off the bill
Tap 🔄 MASTER on the top right of the screen to sync the table status with the Master POS, in the case that you are using Table Maps on multiple iPads.
How to open tables
Press an available (white) table
Select the number of guests dining in
START ORDER if they are ready to order
ACTIVATE TABLE if they are not ready to order. The table will turn red.
How to add a guest count
If you did not add guest count when opening the table, you can do so:
From the Table Map: Tap the table and adjust the Number of people using the up and down arrows on the popup.
From the Point of Sale: Tap the 👤 0 icon on the bottom left corner of the screen and enter the Number of Guests before pressing Done.
How to start a takeaway or delivery order
Tap TAKEAWAY or DELIVERY in the top right to create a takeaway or delivery order.
How to load a table's order
From the Table Map, tap an active table (i.e. not white) then tap LOAD ORDER.
How to merge tables
Tap MERGE TABLES on the top right of the screen
Select the tables you wish to merge (those you select will be orange)
4. The floor plan will now show the merged tables as activated and all with the same colour border.
5. Now you can create a shared order for these tables by tapping on any of them tapping LOAD ORDER.
If you merge tables with different orders, the orders themselves will merge into one order shared between the tables.
Tap on one of the tables and then tap Undo Merge in the Edit Table pop up.
Note: If you have made an order for merged tables, you will lose that order when you undo the merge.
How to print a bill
A purple table has ordered and may be ready for their bill.
From the Table Map, tap the table
On the popup, tap PRINT BILL
The table will turn blue and the bill will print from your POS Printer
How to show table details
Show extra table details by going to Settings > enable E7. SHOW TABLE DETAILS IN TABLE MAP.
e.g. For example:
A: Table 2 has 2 people who have been seated for 1 minute and have not ordered yet
B: Table 5 has 5 people who have been seated for 1 hour and 15 minutes and whose order is equal to $51.20.
How to set up an order owner
The staff member who seated the table will be attributed to the order as its "owner" if you have turned on setting A49. SUPPORT ORDER OWNER FUNCTION.
With this setting turned on, they will be attributed to the order even if another staff member closes the order.
How to show the Point of Sale Screen by Default
Usually, if you have A2. ENABLE RESTAURANT MODE turned on, you will see the Table Map between each order.
If you need to use a table map, but don’t want to see it between each order, you can enable setting A24. SHOW POS SCREEN BY DEFAULT, which will stay on the POS screen instead.
How to transfer an order
Press on a table and tap:
TRANSFER ORDER to move the whole order to a different table
TRANSFER ITEMS to select specific items to a different table
Table Turn Report
How quickly are you turning tables?
Go to Reports > Staff > Table Turn Report to see how many tables are "turned" in a day. A "turn" period is measured from the time the table is activated, to the time they pay.
If you have turned on setting A49. SUPPORT ORDER OWNER FUNCTION and selected the "Owner" for each table, that order owner will show as the Staff in this report.