Tagging contacts can help to designate particular campaigns to specific customers, e.g. VIP customers, prospective customers, etc.

If you have Abacus Email & SMS Campaigns, and your customers are synced, your tags will automatically sync between your Abacus backend and Abacus Campaigns.

Create a Tag

In the Abacus backend, go to Loyalty Marketing > Customer Tags > Add New Tag, and insert the name of your tag

Apply a Tag to a Customer

  1. Go to your Customer Database and click the pencil button next to a customer.

  2. Under Tags, insert the name of the desired tag

  3. Click Save

The contact will automatically be updated in Abacus Campaigns with the tag.

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