Encourage customers to add more products to their cart through upselling. An upselling prompt will suggest other products for the customer to order when they view an item from a certain category.
In the example below, the upselling prompt will suggest customers order a drink when they view an item in the burger category.
Other examples of upselling include:
Sides that go well with that dish.
A dessert.
Similar items the customer might enjoy.
Extra toppings or sauce.
Create an upsell prompt
To create an upsell prompt for a category:
Go to Menus > Online Ordering Menus and edit the chosen menu.
2. Edit the category.
3. Enter a heading for the upselling prompt in the Name field.
Note: If this field is left empty, by default, the heading will be 'You may also like to add'.
4. Under Search product, select a product from the drop down list and click Add Product.
The product will be listed.
5. (Optional) Repeat steps 3 and 4 to add more products to the upsell prompt.
6. Click Save.
7. The upsell prompt will appear on all products in the category.
