Delete an order
Go to Order History
Swipe left on the order you want to delete
Tap Delete
4. Confirm Yes
5. Select a delete reason, or write your own
6. Press Delete
Customise delete reasons
Go to POS Settings > Delete Reasons to customise the reasons that appear as options when you delete an order in the Abacus app.
Deleted invoices
Go to Reports > Deleted Invoices to view your deleted invoices report. The report consists of a list of all the deleted invoices for the selected date range.
Under Display:
Select Item to see invoices from which only some of the items of the order were deleted
Select Invoice to see invoices where the whole order was deleted
Note: The list includes deleted invoices for both paid and unpaid orders.
This includes:
All paid orders
Orders deleted from Held Orders
Orders deleted from Order History in Abacus POS
Orders deleted from Sales > Invoices in the backend
Orders deleted from Held Orders do not have invoice numbers and will display the payment method as "None".
