Delete an order
Go to Order History
Swipe left on the order you want to delete
4. Confirm Yes
5. Select a delete reason, or write your own
6. Press Delete
Customise delete reasons
Go to POS Settings > Delete Reasons to customise the reasons that appear as options when you delete an order in the Abacus app.
Go to Reports > Deleted Invoices to view your deleted invoices report. The report consists of a list of all the deleted invoices for the selected date range.
Select Item to see invoices from which only some of the items of the order were deleted
Select Invoice to see invoices where the whole order was deleted
Note: The list includes deleted invoices for both paid and unpaid orders.
All paid orders
Orders deleted from Held Orders
Orders deleted from Order History in Abacus POS
Orders deleted from Sales > Invoices in the backend
Orders deleted from Held Orders do not have invoice numbers and will display the payment method as "None".