To manage surcharges for credit cards and holidays, go to Sales > Surcharge.

NOTE: All Australian businesses must ensure that their payment surcharges (credit card surcharges) adhere to the ACCC.

Credit Card surcharges

All cards

  1. Go to the Bank tab
  2. Click New Item 
  3. Select "All Cards". Enter the:
    * Rate type (percentage, flat value, or amount per person)
    * Surcharge rate
    + OPTIONAL: Minimum and maximum amounts for which this surcharge applies
  4. Click All Cards.
  5. On Abacus POS, go to Settings > Sync > Sync Payment Info.

By card type

  1. Go to the Bank tab
  2. Click New Item 
  3. Enter the:
  • Card type
  • Rate type (percentage, flat value, or amount per person)
  • Surcharge rate
  • (OPTIONAL) Minimum and maximum amounts for which this surcharge applies

4. Click By Card Types.

5. On Abacus POS, go to Settings > Sync > Sync Payment Info

6. Turn on Setting A18. Require selection of card type upon credit card transaction

Holiday surcharges

  1. Go to the Holiday tab.
  2. Click New Item
  3. Enter the:
  • Surcharge name (eg. New Year's Day)
  • Rate type (percentage, flat value, or amount per person)
  • Surcharge rate
  • Date range
  • If you are an Australian business, make the surcharge taxable
  • (OPTIONAL) Day, minimum spend, maximum spend, minimum guest, or maximum guest count for which this surcharge applies

4. Click Enable Holiday Surcharge. All your holiday surcharges will be enabled for their dates.

5. On Abacus POS, go to Settings > Sync > Sync Payment Info.

Surcharge Report

Go to Reports > Sales > Surcharge to see each surcharge generated for each invoice.

These can be filtered by Surcharge Type (General/Holiday or Bank), and by the surcharge name/description.

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