Reservations

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15 articles in this collection
Written by Rebecca
Reservations FAQ

How do I create Reservation Instructions for online reservations? (coming soon)

How to add an extra notice to your online reservations portal
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Written by Rebecca
Updated over a week ago

How do I cancel a reservation?

What to do when you can no longer take on a reservation you have already accepted
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Written by Rebecca
Updated over a week ago

How do I customise reservation emails?

How to change the email that customers receive when placing an online reservation
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Written by Rebecca
Updated over a week ago

How do I create a reservation?

Add a new reservation via the POS
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Written by Rebecca
Updated over a week ago

How do I make a table unavailable for online reservations?

How to reserve a table for the House
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Written by Rebecca
Updated over a week ago

How do I take an online reservation deposit?

How to set up deposits for reservations made online
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Written by Rebecca
Updated over a week ago

How do I see which tables are available for a reservation?

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Written by Rebecca
Updated over a week ago

How can I accept (or reject) an online reservation?

How to approve your upcoming reservations on the POS and on the Pocket Manager
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Written by Rebecca
Updated over a week ago

How do I refund an online reservation deposit?

Refunding customer deposits for online reservations
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Written by Rebecca
Updated over a week ago

What is the difference between Table View and List View for Reservations?

How to read the two Reservation views
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Written by Rebecca
Updated over a week ago

Why aren't my reservation sessions appearing online?

Troubleshoot why reservation sessions may not be appearing online
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Written by Rebecca
Updated over a week ago

How do I create blackout dates for reservations?

Prevent customers from requesting a reservation at specific times
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Written by Rebecca
Updated over a week ago

How do I contact a customer about a reservation?

SMS or email your customers who have placed a reservation online
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Written by Rebecca
Updated over a week ago