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The way that split payments are shown will depend on how the order was split in the first place.

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Split by item

If you are splitting an order by items:

  • The order is split into different invoices with different invoice numbers (one per transaction)

  • The payment type will be the actual tender used (not "Split payment")

  • Exceptions apply for historical split payments

Let’s say you have a burger order of 2 burgers. You split the payment by item so one burger is paid by card, the other is paid by cash. Then, the burger order will be split into 2 separate burger invoices, where the tender type for one invoice is card and the tender type for the other invoice is cash. You have a total of 2 invoices.

Split by portion

If you are splitting an order by portions (by specified amounts or equally among guests):

  • The original order stays as one invoice with the payment type called "Split Payment"

  • An additional invoice is created for each separate payment type, with a description that references the original invoice number

  • Exceptions apply for historical split payments

Let’s say you have a $100 order. You split the payment by portion so $40 is paid by card, and $60 paid by cash. On top of the $100 order invoice, you will also have 2 extra invoices, one for the $40 card transaction, and one for the $60 cash transaction. You have a total of 3 invoices.

Historical Split Payments

Split payments made on POS version 2.9.12 or later will show invoices as described above. Split payments by item (not portion) made on POS version 2.8.100 will also show invoices as described above.

However, any past transactions made on previous POS versions will display split payments as one invoice only, where the tender type is called "Split Payment".

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