# Nomni - formerly Abacus

> Help center for Nomni

## Getting Started

- [Manager Operating Guide](https://help.abacus.co/en/articles/9414152-manager-operating-guide.md): The quick refresher front end guide for managers
- [Staff Operating Guide](https://help.abacus.co/en/articles/9414278-staff-operating-guide.md): The quick guide for staff to use the Abacus front end
- [Abacus Front End Training Series](https://help.abacus.co/en/articles/9414094-abacus-front-end-training-series.md): A series of videos help you get started and refresh your knowledge
- [Using a demo account](https://help.abacus.co/en/articles/9414217-using-a-demo-account.md): Have a browse in one of our demo accounts!
- [Abacus Backend Training Series](https://help.abacus.co/en/articles/9414090-abacus-backend-training-series.md): A series of videos help you get started and refresh your knowledge
- [Quick Menu Setup with CSV Files](https://help.abacus.co/en/articles/9414226-quick-menu-setup-with-csv-files.md): Just starting up and need your menu uploaded quickly? Use CSV files!

## FAQ

- [Why can't I check out with a cart of less than $1?](https://help.abacus.co/en/articles/9413973-why-can-t-i-check-out-with-a-cart-of-less-than-1.md): Checking out with a cart of less than $1
- [What are the subscription checkboxes in customer details?](https://help.abacus.co/en/articles/9413987-what-are-the-subscription-checkboxes-in-customer-details.md): Understanding the Campaign Email and Campaign SMS checkboxes
- [Which languages are available in Abacus?](https://help.abacus.co/en/articles/9413994-which-languages-are-available-in-abacus.md)
- [How do I sync Unsynced Orders?](https://help.abacus.co/en/articles/9414008-how-do-i-sync-unsynced-orders.md): How to identify whether there are unsynced orders, and how to sync them
- [How are split payments shown in reporting?](https://help.abacus.co/en/articles/9414009-how-are-split-payments-shown-in-reporting.md): Understanding split payment invoices in the POS order history and backend
- [What do I do if my card payment device stops working?](https://help.abacus.co/en/articles/9414021-what-do-i-do-if-my-card-payment-device-stops-working.md): How to switch off card payment integration with Abacus
- [How long can my product descriptions be?](https://help.abacus.co/en/articles/9414024-how-long-can-my-product-descriptions-be.md): Character limitations for short descriptions of products
- [What is the difference between a Member ID and a Member Code?](https://help.abacus.co/en/articles/9414067-what-is-the-difference-between-a-member-id-and-a-member-code.md): Understand the difference so you can create the right QR code for your customer membership cards
- [How do I add dietary requirements to Abacus Ordering Platforms?](https://help.abacus.co/en/articles/9414074-how-do-i-add-dietary-requirements-to-abacus-ordering-platforms.md): Add dietary filters on the Table Ordering App, Self-Ordering Kiosk, Mobile App, and Online Ordering
- [How do I manage orders as a Quick Service restaurant?](https://help.abacus.co/en/articles/9414092-how-do-i-manage-orders-as-a-quick-service-restaurant.md): Adding table numbers to dockets, specifying dine-in and takeaway orders
- [Why does my iPad say "Wrong WiFi"?](https://help.abacus.co/en/articles/9414101-why-does-my-ipad-say-wrong-wifi.md): How to remove the "Wrong WiFi" alert and connect to the right WiFi
- [How to Check the Version Number of Your Abacus POS\(iPad\) App](https://help.abacus.co/en/articles/9414115-how-to-check-the-version-number-of-your-abacus-pos-ipad-app.md): How to check which version of Abacus is running on your iPad
- [I created a new product, why can't I see it on my menu?](https://help.abacus.co/en/articles/9414150-i-created-a-new-product-why-can-t-i-see-it-on-my-menu.md)
- [How do I add a product photo?](https://help.abacus.co/en/articles/9414154-how-do-i-add-a-product-photo.md)
- [How do I set the cost of my product based on total ingredient cost?](https://help.abacus.co/en/articles/9414155-how-do-i-set-the-cost-of-my-product-based-on-total-ingredient-cost.md): Use your ingredients for costing
- [How do I add a note to an order?](https://help.abacus.co/en/articles/9414164-how-do-i-add-a-note-to-an-order.md): Sending notes to the kitchen in various ways
- [How do I stop my iPad from going to sleep?](https://help.abacus.co/en/articles/9414183-how-do-i-stop-my-ipad-from-going-to-sleep.md): Prevent your iPad from automatically locking itself and going to sleep
- [How to Print Separate Dockets for Different Products in Abacus POS](https://help.abacus.co/en/articles/9414187-how-to-print-separate-dockets-for-different-products-in-abacus-pos.md): How to separate your products on different dockets
- [Why do I keep logging out?](https://help.abacus.co/en/articles/9414200-why-do-i-keep-logging-out.md): How to stop Abacus POS from automatically logging out \(FAQ\)
- [How can I change the "Hold" button to "Send"?](https://help.abacus.co/en/articles/9414215-how-can-i-change-the-hold-button-to-send.md)
- [How to Set Up an Automated "Happy Hour" Deal in Abacus POS](https://help.abacus.co/en/articles/9414232-how-to-set-up-an-automated-happy-hour-deal-in-abacus-pos.md): An example of how to use Multipricing Rules
- [How do I set currency and tax in Abacus?](https://help.abacus.co/en/articles/9414234-how-do-i-set-currency-and-tax-in-abacus.md): Currency and tax calculation
- [How to View and Export Sales and Tax Information for Year-End Accounting in Abacus POS](https://help.abacus.co/en/articles/9414264-how-to-view-and-export-sales-and-tax-information-for-year-end-accounting-in-abacus-pos.md): Extract your sales information for tax at the end of the financial year
- [How do I configure printer locations in Abacus POS \(iPad\)](https://help.abacus.co/en/articles/9414293-how-do-i-configure-printer-locations-in-abacus-pos-ipad.md): Set up your printer locations from the POS
- [How do I forget a wireless network?](https://help.abacus.co/en/articles/9414298-how-do-i-forget-a-wireless-network.md)
- [What are Open Items and how do I use them?](https://help.abacus.co/en/articles/9414312-what-are-open-items-and-how-do-i-use-them.md)
- [How do I restart the app?](https://help.abacus.co/en/articles/9414319-how-do-i-restart-the-app.md)
- [What's the difference between the Master POS, Slave POS, and Waiter Pad?](https://help.abacus.co/en/articles/9414330-what-s-the-difference-between-the-master-pos-slave-pos-and-waiter-pad.md)
- [How to Access Live Chat Support](https://help.abacus.co/en/articles/11045116-how-to-access-live-chat-support.md)

## \(iPad OS\) Nomni POS

- [How can I ensure my Nomni POS \(iOS\) system is updated and synchronized across devices?](https://help.abacus.co/en/articles/16231562-how-can-i-ensure-my-nomni-pos-ios-system-is-updated-and-synchronized-across-devices.md)
- [Petty Cash Transactions](https://help.abacus.co/en/articles/9414143-petty-cash-transactions.md): Cash pay in and cash pay out
- [Managing Payment Options in the POS](https://help.abacus.co/en/articles/10228275-managing-payment-options-in-the-pos.md): This Guide explains how to toggle the Payment options that will help you manage the Payment Options available on the POS including Cash.
- [Deleting Orders](https://help.abacus.co/en/articles/9414307-deleting-orders.md): Delete orders and view deleted orders
- [Tabs](https://help.abacus.co/en/articles/9414212-tabs.md): Open, close and adjust tabs.
- [Appointments](https://help.abacus.co/en/articles/9414306-appointments.md): Book appointments and create services.
- [Clock In/Clock Out](https://help.abacus.co/en/articles/9414299-clock-in-clock-out.md)
- [Credit Accounts](https://help.abacus.co/en/articles/9414291-credit-accounts.md)
- [Order History and Refunds](https://help.abacus.co/en/articles/9414272-order-history-and-refunds.md)
- [Edit the Menu on the POS](https://help.abacus.co/en/articles/9414271-edit-the-menu-on-the-pos.md): Add products and edit existing products on the POS
- [Completing a Sale](https://help.abacus.co/en/articles/9414268-completing-a-sale.md): How to complete a sale with Cash, Credit Card, Split Payment, Voucher, or Store Credit
- [How to edit the Products on the iPad \(Retail\)](https://help.abacus.co/en/articles/9414262-how-to-edit-the-products-on-the-ipad-retail.md): Add products and edit existing products on the POS terminal
- [Customers](https://help.abacus.co/en/articles/9414258-customers.md): Register new customers and see your customer list
- [Deposits](https://help.abacus.co/en/articles/9414235-deposits.md)
- [Lock Screen \(Password vs. PIN\)](https://help.abacus.co/en/articles/9414216-lock-screen-password-vs-pin.md): Switch users on NomniPOS
- [Fast Pay](https://help.abacus.co/en/articles/9414211-fast-pay.md): Complete a cash sale with one tap.
- [Front End Stock Management](https://help.abacus.co/en/articles/9414206-front-end-stock-management.md): Manage stock on NomniPOS
- [Discounts and on-the-spot price changes](https://help.abacus.co/en/articles/9414146-discounts-and-on-the-spot-price-changes.md)
- [POS Settings and Master Sync](https://help.abacus.co/en/articles/9414144-pos-settings-and-master-sync.md)
- [Courses and guest index](https://help.abacus.co/en/articles/9414122-courses-and-guest-index.md): Attribute each order to a course and seat number
- [How to Connect Master and Slave iPads on NomniPOS and Configure Them](https://help.abacus.co/en/articles/9535779-how-to-connect-master-and-slave-ipads-on-nomnipos-and-configure-them.md)
- ["POS Only" Product Status for Merchants](https://help.abacus.co/en/articles/9996143-pos-only-product-status-for-merchants.md): A feature that allows you to mark specific products as available exclusively in-store.
- [Surcharge Settings on the Nomni POS](https://help.abacus.co/en/articles/9413943-surcharge-settings-on-the-nomni-pos.md)
- [Locations for POS](https://help.abacus.co/en/articles/9414166-locations-for-pos.md): How to send dockets to a specific printer based on your POS location
- [Zebra label printer](https://help.abacus.co/en/articles/9414188-zebra-label-printer.md): Set up the zebra label printer
- [Socket Mobile Scanner Setup](https://help.abacus.co/en/articles/9414214-socket-mobile-scanner-setup.md): Pair the Socket Mobile scanner with the POS.
- [Tare and container weight](https://help.abacus.co/en/articles/9414196-tare-and-container-weight.md): Deduct the weight of a container on Nomni POS
- [What does the Manager PIN restrict access to?](https://help.abacus.co/en/articles/9414025-what-does-the-manager-pin-restrict-access-to.md): The secrets of setting B15
- [Portions](https://help.abacus.co/en/articles/9414069-portions.md): Count down the number of portions left of a product

## Nomni Android POS

- [Printer Settings \(Android\)](https://help.abacus.co/en/articles/9413933-printer-settings-android.md)
- [Open & Close the Register \(Android\)](https://help.abacus.co/en/articles/9413937-open-close-the-register-android.md): Open and close the register at the start and end of every day.
- [Products \(Android\)](https://help.abacus.co/en/articles/9413944-products-android.md): How to manage Products on Android POS
- [How to Manage Held Orders \(Android\)](https://help.abacus.co/en/articles/11176427-how-to-manage-held-orders-android.md): Learn how to Access held orders, reprint held orders, void items and entire orders.
- [How to delay Items Printing \(Android\)](https://help.abacus.co/en/articles/11129333-how-to-delay-items-printing-android.md): When you need to delay items printing to prevent the Kitchen from preparing them too early.
- [How to refund Orders \(Android\)](https://help.abacus.co/en/articles/11382385-how-to-refund-orders-android.md): This Guide will show you how to quickly refund orders on the Nomni POS Android
- [Staff Settings \(Android\)](https://help.abacus.co/en/articles/9413942-staff-settings-android.md)
- [Table Management](https://help.abacus.co/en/articles/9413945-table-management.md)
- [Tyro - Exclude Surcharges](https://help.abacus.co/en/articles/11834658-tyro-exclude-surcharges.md)

## NomniPOS Backend

- [Cash register reports](https://help.abacus.co/en/articles/9414120-cash-register-reports.md)
- [Sales Reports on Nomni POS & Backend](https://help.abacus.co/en/articles/9414134-sales-reports-on-nomni-pos-backend.md): A broad overview of your everyday reporting options
- [Print random weight barcodes](https://help.abacus.co/en/articles/9414147-print-random-weight-barcodes.md): How to print barcodes for your weighted products
- [Purchase orders for franchises](https://help.abacus.co/en/articles/9414157-purchase-orders-for-franchises.md): For franchise owners
- [Company Groups](https://help.abacus.co/en/articles/9414161-company-groups.md)
- [Price Change Range](https://help.abacus.co/en/articles/9414190-price-change-range.md): Control how much you can change prices on the POS
- [Users and Permissions](https://help.abacus.co/en/articles/9414295-users-and-permissions.md): Understand what your staff can and can't access
- [Email Templates](https://help.abacus.co/en/articles/9414324-email-templates.md)
- [Company Profile](https://help.abacus.co/en/articles/9414327-company-profile.md): Set up your profile
- [Dashboard](https://help.abacus.co/en/articles/9414326-dashboard.md)
- [Modify the Cash Register report balance](https://help.abacus.co/en/articles/9413967-modify-the-cash-register-report-balance.md)
- [Profit Report](https://help.abacus.co/en/articles/9414011-profit-report.md): How to set up and interpret your profit report
- [Cost of Goods Report](https://help.abacus.co/en/articles/9414186-cost-of-goods-report.md): How to calculate your cost of goods sold
- [Tips](https://help.abacus.co/en/articles/9414197-tips.md): Apply $ and % tips in your POS
- [Daily Sales Report email](https://help.abacus.co/en/articles/9414282-daily-sales-report-email.md): Send yourself a sales report every day to your e-mail address!
- [Voids](https://help.abacus.co/en/articles/9414309-voids.md): How to view void orders
- [Staff Sales Report](https://help.abacus.co/en/articles/9414316-staff-sales-report.md)
- [How can I view and export guest counts \(Pax\) in Nomni POS?](https://help.abacus.co/en/articles/16194510-how-can-i-view-and-export-guest-counts-pax-in-nomni-pos.md)
- [How can I access older order history in the Nomni POS?](https://help.abacus.co/en/articles/16208828-how-can-i-access-older-order-history-in-the-nomni-pos.md)
- [Why do dates differ across POS, backend, and payout reports, and how can I reconcile them?](https://help.abacus.co/en/articles/16231491-why-do-dates-differ-across-pos-backend-and-payout-reports-and-how-can-i-reconcile-them.md)
- [How can I resolve discrepancies in sales and discount reports in Nomni?](https://help.abacus.co/en/articles/16245377-how-can-i-resolve-discrepancies-in-sales-and-discount-reports-in-nomni.md)
- [Meal deals, combos, and promotions](https://help.abacus.co/en/articles/9414118-meal-deals-combos-and-promotions.md): An introduction to multipricing, price triggers, coupons, and product variant combos
- [Invoices](https://help.abacus.co/en/articles/9414273-invoices.md): Manage invoices in the POS module
- [Coupons](https://help.abacus.co/en/articles/9414301-coupons.md): Create coupons for use on your POS
- [Delivery fees](https://help.abacus.co/en/articles/9414174-delivery-fees.md): Add a delivery fee to each order
- [Deliveries/Pick Ups](https://help.abacus.co/en/articles/9414304-deliveries-pick-ups.md)
- [How can I make a compound surcharge?](https://help.abacus.co/en/articles/9414070-how-can-i-make-a-compound-surcharge.md): How to set up compounded surcharges that apply on your POS
- [Customise Delete Reasons](https://help.abacus.co/en/articles/9413939-customise-delete-reasons.md)
- [Cash Register Group](https://help.abacus.co/en/articles/9414192-cash-register-group.md): Organise your cash registers into groups for Reports
- [Creating Table Maps](https://help.abacus.co/en/articles/9414257-creating-table-maps.md): Set up table maps on the backend
- [Nomni POS Settings](https://help.abacus.co/en/articles/9414275-nomni-pos-settings.md): Configure your application settings
- [Bulk Import](https://help.abacus.co/en/articles/9414290-bulk-import.md): How to update many products at one time \(advanced users only\)
- [Custom Payment Methods](https://help.abacus.co/en/articles/9414297-custom-payment-methods.md)
- [Purchase Orders](https://help.abacus.co/en/articles/9414137-purchase-orders.md): Use the ordering form and create purchase orders for your suppliers
- [Printer Locations](https://help.abacus.co/en/articles/9414269-printer-locations.md): The first steps to setting up your printing
- [POS Menu](https://help.abacus.co/en/articles/9414252-pos-menu.md): How to edit your POS menu
- [How can I synchronize and manage my POS and Online Ordering menus effectively?](https://help.abacus.co/en/articles/16231447-how-can-i-synchronize-and-manage-my-pos-and-online-ordering-menus-effectively.md)
- [Product Tags](https://help.abacus.co/en/articles/9414168-product-tags.md): Tag your products so you can read your reports easier!
- [Product Categories](https://help.abacus.co/en/articles/9414240-product-categories.md)
- [How to edit Products on the backend](https://help.abacus.co/en/articles/9414241-how-to-edit-products-on-the-backend.md): Create and edit products on the backend
- [HQ user management](https://help.abacus.co/en/articles/9414020-hq-user-management.md): How to manage your users if you manage the headquarters of a multi-site account
- [How do I customise the look of Product Variant Values on the POS?](https://help.abacus.co/en/articles/9414045-how-do-i-customise-the-look-of-product-variant-values-on-the-pos.md): Adding a background colour and image to the Product Variant Value
- [How do I enforce a selection of Product Variant Values?](https://help.abacus.co/en/articles/9414046-how-do-i-enforce-a-selection-of-product-variant-values.md): Using "Force Selection" and "Minimum Selection" in the Product Variant Group details
- [How do I allow a Product Variant Value to be selected multiple times?](https://help.abacus.co/en/articles/9414047-how-do-i-allow-a-product-variant-value-to-be-selected-multiple-times.md): Using "Include Quantity" in the Product Variant Group details
- [How do I limit the number of Product Variant Values a customer can select?](https://help.abacus.co/en/articles/9414049-how-do-i-limit-the-number-of-product-variant-values-a-customer-can-select.md): Using "Maximum Selection" in a Product Variant Group
- [How do I hide a Product Variant Value for one product?](https://help.abacus.co/en/articles/9414051-how-do-i-hide-a-product-variant-value-for-one-product.md): Using the "excluding list" in the Product Variant Group
- [How do I set all Product Variant Values to be selected automatically?](https://help.abacus.co/en/articles/9414052-how-do-i-set-all-product-variant-values-to-be-selected-automatically.md): Using "Auto Selection" in the Product Variant Group details
- [How do I rearrange Product Variants?](https://help.abacus.co/en/articles/9414105-how-do-i-rearrange-product-variants.md): How to change the order that your modifiers and extras are shown on the POS
- [Product Variant User Guide](https://help.abacus.co/en/articles/9414140-product-variant-user-guide.md): How to configure product variants
- [Price Rules for Product Variants](https://help.abacus.co/en/articles/9414172-price-rules-for-product-variants.md): Set prices for product variant values depending on order quantity
- [How do I make a combo using Product Variants?](https://help.abacus.co/en/articles/9414329-how-do-i-make-a-combo-using-product-variants.md): This includes printing each part of the combo on a separate docket
- [Business Intelligence Reporting](https://help.abacus.co/en/articles/9414159-business-intelligence-reporting.md): The complete rundown of your BI reports
- [Xero Integration](https://help.abacus.co/en/articles/9414131-xero-integration.md): Transfer your Abacus reporting into Xero
- [Tanda Integration](https://help.abacus.co/en/articles/9414012-tanda-integration.md): How to integrate Nomni POS with Tanda
- [Mr Yum Integration](https://help.abacus.co/en/articles/9414014-mr-yum-integration.md): How to integrate Mr Yum with Nomni POS
- [Deputy Integration](https://help.abacus.co/en/articles/9414204-deputy-integration.md): Connect your Deputy account to your Abacus account
- [Nomni Ordering \(OrderUp\) Menu Update](https://help.abacus.co/en/articles/9413958-nomni-ordering-orderup-menu-update.md): Manage your Nomni Ordering \(OrderUp\) menu from the Nomni POS backend.
- [Exclude a Category from a General Surcharge](https://help.abacus.co/en/articles/9413955-exclude-a-category-from-a-general-surcharge.md): This article will show you how to exclude a category from a general surcharge
- [Create a Price Trigger for a Product](https://help.abacus.co/en/articles/9413961-create-a-price-trigger-for-a-product.md): Create a price trigger for a product based on tags.
- [Multipricing](https://help.abacus.co/en/articles/9414138-multipricing.md): When to use multipricing and how to set it up
- [How to create a special range promotion](https://help.abacus.co/en/articles/9414175-how-to-create-a-special-range-promotion.md): Using tags and price triggers
- [Price trigger - buy one, get one half price](https://help.abacus.co/en/articles/9414176-price-trigger-buy-one-get-one-half-price.md): Use categories or tags to create your promotion
- [Price trigger - meal deal \(categories\)](https://help.abacus.co/en/articles/9414178-price-trigger-meal-deal-categories.md)
- [How to create a meal deal using price triggers and tags](https://help.abacus.co/en/articles/9414179-how-to-create-a-meal-deal-using-price-triggers-and-tags.md)
- [What are price levels in Nomni POS, and how can they be managed?](https://help.abacus.co/en/articles/16245387-what-are-price-levels-in-nomni-pos-and-how-can-they-be-managed.md)

## Online Ordering

- [Shared Cart](https://help.abacus.co/en/articles/9413931-shared-cart.md)
- [Creating a Customised URL for your Online Store](https://help.abacus.co/en/articles/9413972-creating-a-customised-url-for-your-online-store.md): You can create a customised URL to redirect you to your online ordering page so you do not have to remember the store number.
- [Mobile Digital Menu](https://help.abacus.co/en/articles/9414004-mobile-digital-menu.md): How to create a read-only digital menu \(not for online ordering\)
- [How to turn off Guest Check-In](https://help.abacus.co/en/articles/9414005-how-to-turn-off-guest-check-in.md): Remove contact tracing from your online ordering platform
- [Operation guide for online ordering](https://help.abacus.co/en/articles/9414099-operation-guide-for-online-ordering.md): How to use online ordering from the POS
- [How to set different online ordering menus for dine-in, pickup, and delivery](https://help.abacus.co/en/articles/9414053-how-to-set-different-online-ordering-menus-for-dine-in-pickup-and-delivery.md): Display different menus depending on the order type for online orders
- [Create QR Codes for Different Menus](https://help.abacus.co/en/articles/9413946-create-qr-codes-for-different-menus.md)
- [Create Time Settings for a Category](https://help.abacus.co/en/articles/9413948-create-time-settings-for-a-category.md): Display a category at a set time.
- [Upsell Categories](https://help.abacus.co/en/articles/9413949-upsell-categories.md): Add an upsell prompt to all items in a category.
- [Multilingual Setup for Online Ordering](https://help.abacus.co/en/articles/9413964-multilingual-setup-for-online-ordering.md)
- [How do I make different online ordering menus appear at different times?](https://help.abacus.co/en/articles/9414003-how-do-i-make-different-online-ordering-menus-appear-at-different-times.md): Set up timed menus
- [How to optimise your menu for online ordering](https://help.abacus.co/en/articles/9414097-how-to-optimise-your-menu-for-online-ordering.md): Some tips on editing your menu for web online ordering
- [How do I create a pop-up notification for online ordering?](https://help.abacus.co/en/articles/9414066-how-do-i-create-a-pop-up-notification-for-online-ordering.md): Push out a notification to your online ordering website customers
- [How can I troubleshoot missing online orders and notifications in Nomni POS?](https://help.abacus.co/en/articles/16193430-how-can-i-troubleshoot-missing-online-orders-and-notifications-in-nomni-pos.md)
- [How do I close my online store?](https://help.abacus.co/en/articles/9414019-how-do-i-close-my-online-store.md): How to stop accepting customer online orders
- [How to manage your online store's opening hours](https://help.abacus.co/en/articles/9414096-how-to-manage-your-online-store-s-opening-hours.md): Control the times that your customers can place online orders
- [Split Opening Hours – Setup Guide for OU Blue \(Online Ordering\)](https://help.abacus.co/en/articles/10913054-split-opening-hours-setup-guide-for-ou-blue-online-ordering.md)
- [How do I set a different bank surcharge for online orders?](https://help.abacus.co/en/articles/9414026-how-do-i-set-a-different-bank-surcharge-for-online-orders.md): How to create a different surcharge between the POS and Online Ordering
- [How to set the minimum spend for online orders](https://help.abacus.co/en/articles/9414095-how-to-set-the-minimum-spend-for-online-orders.md)
- [How you get paid for online orders](https://help.abacus.co/en/articles/9414098-how-you-get-paid-for-online-orders.md): Understanding payment settlement/disbursements on the backend
- [How can I troubleshoot missing refund buttons or refund issues in the Nomni system?](https://help.abacus.co/en/articles/16245365-how-can-i-troubleshoot-missing-refund-buttons-or-refund-issues-in-the-nomni-system.md)
- [Send Order Updates to Customers via SMS](https://help.abacus.co/en/articles/9413952-send-order-updates-to-customers-via-sms.md)
- [Guest Count](https://help.abacus.co/en/articles/9413953-guest-count.md): Record the number of guests at a table.
- [How do I cancel online orders?](https://help.abacus.co/en/articles/9414068-how-do-i-cancel-online-orders.md): Refund your customer's online orders that are made via the web
- [Online Orders for Catering](https://help.abacus.co/en/articles/9414080-online-orders-for-catering.md): How to use online pre-orders and reports for catering
- [Block time for OrderUp Blue](https://help.abacus.co/en/articles/11006196-block-time-for-orderup-blue.md): 🕒 Introducing Block Time: A Smarter Way to Manage Dine-In Orders
- [DoorDash Drive Integration](https://help.abacus.co/en/articles/9414081-doordash-drive-integration.md): How to use DoorDash for delivering your online orders
- [Tiered Delivery Fee's in OrderUp Blue](https://help.abacus.co/en/articles/10912694-tiered-delivery-fee-s-in-orderup-blue.md)
- [Contact Tracing your Customers during COVID-19](https://help.abacus.co/en/articles/9414087-contact-tracing-your-customers-during-covid-19.md): How to set up a guest check-in with your digital menu

## Delivery Integration

- [How to Integrate Doordash with ABACUS POS](https://help.abacus.co/en/articles/9413929-how-to-integrate-doordash-with-abacus-pos.md): Self Service Integration Onboarding Guide for DoorDash with ABACUS
- [Delivery Partner Compatibility with Abacus Delivery Integration](https://help.abacus.co/en/articles/9413971-delivery-partner-compatibility-with-abacus-delivery-integration.md): Discover which features from each delivery partner are compatible with Abacus delivery integration.
- [Enable Category Time Settings Module for GrabFood](https://help.abacus.co/en/articles/10912678-enable-category-time-settings-module-for-grabfood.md)

## Payment Methods

- [How to Integrate Prosegur Payments](https://help.abacus.co/en/articles/9413947-how-to-integrate-prosegur-payments.md)
- [How to set up WeChat Pay & Alipay \(via SuperiorPay\)](https://help.abacus.co/en/articles/9414086-how-to-set-up-wechat-pay-alipay-via-superiorpay.md): How to integrate Abacus POS with your SuperiorPay account
- [NomniePay \(adyen\) Setup & Integration Guide - POS & Terminal Config](https://help.abacus.co/en/articles/12999458-nomniepay-adyen-setup-integration-guide-pos-terminal-config.md): A guide to configuring the software on the NomniePay \(Adyen\) Terminal & the Point of Sale
- [How can I delete or fix orders with incorrect payment methods in Nomni POS?](https://help.abacus.co/en/articles/16245233-how-can-i-delete-or-fix-orders-with-incorrect-payment-methods-in-nomni-pos.md)
- [Nomni Loyalty integration](https://help.abacus.co/en/articles/9414089-nomni-loyalty-integration.md): Set up your POS to accept Liven
- [How to Setup Custom Brandollar Naming](https://help.abacus.co/en/articles/10009840-how-to-setup-custom-brandollar-naming.md)
- [Tyro](https://help.abacus.co/en/articles/9414189-tyro.md): Connect your Tyro device to Abacus POS
- [Pairing your SPI Payment Device to your POS: Westpac VX690](https://help.abacus.co/en/articles/9413974-pairing-your-spi-payment-device-to-your-pos-westpac-vx690.md): Connect your Simple Payments Integration \(SPI\) payment device to your Abacus POS.
- [Westpac Presto Smart \(e355\)](https://help.abacus.co/en/articles/9414173-westpac-presto-smart-e355.md): Connect your Westpac e355 payment device to Abacus POS
- [Westpac Presto Smart \(VX 690\)](https://help.abacus.co/en/articles/9414194-westpac-presto-smart-vx-690.md): Navigating your Westpac Presto Smart \(VX 690\)
- [Bolt Payments via POSgate](https://help.abacus.co/en/articles/9414085-bolt-payments-via-posgate.md)
- [Stripe WisePOS E Troubleshooting](https://help.abacus.co/en/articles/9413934-stripe-wisepos-e-troubleshooting.md)
- [Stripe WisePad 3 Troubleshooting](https://help.abacus.co/en/articles/9413935-stripe-wisepad-3-troubleshooting.md)
- [How to view Stripe payouts](https://help.abacus.co/en/articles/9414006-how-to-view-stripe-payouts.md): Receiving payouts for online orders and POS orders paid via Stripe
- [How to change Stripe payout account details](https://help.abacus.co/en/articles/9414007-how-to-change-stripe-payout-account-details.md): Get online payments to a different account
- [How to onboard to Stripe payment](https://help.abacus.co/en/articles/9414078-how-to-onboard-to-stripe-payment.md): Signing up for Stripe payment processing
- [Linkly Cloud Connect](https://help.abacus.co/en/articles/9414072-linkly-cloud-connect.md): Connect to your payment terminals via Linkly Cloud Connect \(formerly PC-EFTPOS Cloud\)
- [DataMesh Payment Integration](https://help.abacus.co/en/articles/9413956-datamesh-payment-integration.md): Connect your DataMesh terminal to the POS
- [Smartpay integration](https://help.abacus.co/en/articles/9414079-smartpay-integration.md): How to connect with your Smartpay terminal

## Kitchen Display Screen

- [Customise your Order Status Screen \(via KDS\)](https://help.abacus.co/en/articles/9414114-customise-your-order-status-screen-via-kds.md): Show your customers when an order is ready!
- [Stages](https://help.abacus.co/en/articles/9413951-stages.md)
- [Colour-coding the KDS](https://help.abacus.co/en/articles/9414266-colour-coding-the-kds.md)
- [KDS Layout and Appearance](https://help.abacus.co/en/articles/9414280-kds-layout-and-appearance.md): Change how you see orders on the KDS
- [KDS - Item Completion Enhancement](https://help.abacus.co/en/articles/10912650-kds-item-completion-enhancement.md)
- [Print KDS Completion Dockets](https://help.abacus.co/en/articles/9414133-print-kds-completion-dockets.md): Print a docket each time the KDS bumps off an order
- [Delete an Item from an Order on the KDS](https://help.abacus.co/en/articles/9413940-delete-an-item-from-an-order-on-the-kds.md)
- [Portions on the KDS](https://help.abacus.co/en/articles/9413960-portions-on-the-kds.md): Update portions from the KDS
- [Speed of Service and Preparation Time](https://help.abacus.co/en/articles/9414119-speed-of-service-and-preparation-time.md): Use the KDS to calculate the amount of time it takes to serve your customers
- [Connect the KDS to the POS](https://help.abacus.co/en/articles/9414256-connect-the-kds-to-the-pos.md): Set up your Kitchen Display Screen

## Customer-Facing Display App

- [Customer-Facing Display](https://help.abacus.co/en/articles/9414255-customer-facing-display.md): Everything you need to know about the Customer-Facing Display
- [How to customise your CFD display](https://help.abacus.co/en/articles/11362299-how-to-customise-your-cfd-display.md)

## Self-Ordering Kiosk

- [Multilingual Setup for Self-ordering Kiosk](https://help.abacus.co/en/articles/9413968-multilingual-setup-for-self-ordering-kiosk.md): Display your kiosk menu in Chinese or Indonesian
- [Creating a Kiosk-Only Menu](https://help.abacus.co/en/articles/9413975-creating-a-kiosk-only-menu.md): Create a menu specifically for your Self-Ordering Kiosk instead of using your Online Ordering menu
- [How do I auto-select variants on a kiosk?](https://help.abacus.co/en/articles/9414031-how-do-i-auto-select-variants-on-a-kiosk.md): Set up variants to be automatically selected on the self-ordering kiosk
- [Modifying the skin for the Self-Ordering Kiosk](https://help.abacus.co/en/articles/9414075-modifying-the-skin-for-the-self-ordering-kiosk.md): The assets you will need for customising your self-ordering kiosk
- [Self-Ordering Kiosk Troubleshooting Guide](https://help.abacus.co/en/articles/9414076-self-ordering-kiosk-troubleshooting-guide.md): How to resolve connection and/or printing issues on the self-ordering kiosk
- [Self-Ordering Kiosk User Guide](https://help.abacus.co/en/articles/9414084-self-ordering-kiosk-user-guide.md): How to configure your self-ordering kiosk's menu, upselling prompts, payment options
- [How can I troubleshoot product visibility issues on the Nomni Self Ordering Kiosk?](https://help.abacus.co/en/articles/16184581-how-can-i-troubleshoot-product-visibility-issues-on-the-nomni-self-ordering-kiosk.md)

## Pocket BI

- [Pocket BI Settings](https://help.abacus.co/en/articles/9413932-pocket-bi-settings.md)
- [Navigating Pocket BI](https://help.abacus.co/en/articles/9413963-navigating-pocket-bi.md)

## Printing

- [Add a QR code to your receipts](https://help.abacus.co/en/articles/9413970-add-a-qr-code-to-your-receipts.md)
- [How do I reprint a receipt?](https://help.abacus.co/en/articles/9414023-how-do-i-reprint-a-receipt.md): How to print a historical order receipt
- [How to set up a takeaway printer](https://help.abacus.co/en/articles/9414059-how-to-set-up-a-takeaway-printer.md): Print dockets on different printers depending on order type
- [How to use group/reference printing for dockets](https://help.abacus.co/en/articles/9414060-how-to-use-group-reference-printing-for-dockets.md): How to signify that two separate items should be served together using production dockets
- [How to print one docket per item](https://help.abacus.co/en/articles/9414061-how-to-print-one-docket-per-item.md): Instead of printing the whole order on one docket, print each product separately
- [How to rearrange categories on your dockets](https://help.abacus.co/en/articles/9414062-how-to-rearrange-categories-on-your-dockets.md): Choose the order of your categories to appear on production dockets
- [How to print different product variants at separate printer locations](https://help.abacus.co/en/articles/9414063-how-to-print-different-product-variants-at-separate-printer-locations.md): Separate your order dockets so modifiers go to different printing locations
- [How to print more than one copy of a docket](https://help.abacus.co/en/articles/9414064-how-to-print-more-than-one-copy-of-a-docket.md): Print multiple copies of your production dockets for your kitchen
- [How to add your company details to the receipt](https://help.abacus.co/en/articles/9414065-how-to-add-your-company-details-to-the-receipt.md): Add your address, phone number, ABN, and logo to your receipts
- [How to update Star USB Printer firmware](https://help.abacus.co/en/articles/9414091-how-to-update-star-usb-printer-firmware.md)
- [How to customise printing behaviour](https://help.abacus.co/en/articles/9414128-how-to-customise-printing-behaviour.md): A general overview of printing templates with links to related articles
- [Print an item with a different name or in a different language](https://help.abacus.co/en/articles/9414315-print-an-item-with-a-different-name-or-in-a-different-language.md): Set up a Print Name.

## Troubleshooting

- [Getting Support](https://help.abacus.co/en/articles/9414185-getting-support.md): How to contact The Support Team
- [Cash drawer troubleshooting](https://help.abacus.co/en/articles/9414205-cash-drawer-troubleshooting.md): If your cash drawer keeps opening, or it won't open
- [Backend Sync Troubleshooting](https://help.abacus.co/en/articles/9414286-backend-sync-troubleshooting.md): Resolve server syncing errors
- [KDS Connection Troubleshooting](https://help.abacus.co/en/articles/9414325-kds-connection-troubleshooting.md): Losing orders? Here's some possible reasons why.
- [Printer Troubleshooting](https://help.abacus.co/en/articles/9414148-printer-troubleshooting.md): Check these if your printer isn't working!
- [Epson TM-82II Troubleshooting](https://help.abacus.co/en/articles/10673002-epson-tm-82ii-troubleshooting.md)
- [Printer Status Explained](https://help.abacus.co/en/articles/10673345-printer-status-explained.md)
- [How can I troubleshoot and resolve printer disconnection issues on the Nomni POS system?](https://help.abacus.co/en/articles/16231541-how-can-i-troubleshoot-and-resolve-printer-disconnection-issues-on-the-nomni-pos-system.md)
- [Master and Slave connection troubleshooting](https://help.abacus.co/en/articles/9414149-master-and-slave-connection-troubleshooting.md): Ensure your master and slaves are connected

## Campaign Manager

- [Creating Email Campaigns](https://help.abacus.co/en/articles/9414015-creating-email-campaigns.md): Use Abacus Campaigns to email your customers
- [Creating SMS Campaigns](https://help.abacus.co/en/articles/9414016-creating-sms-campaigns.md): Use Abacus Campaigns to send emails to your customers
- [Customer Tags for Email Campaigns](https://help.abacus.co/en/articles/9414017-customer-tags-for-email-campaigns.md): How to apply tags to customers for emails
- [Importing birthdays into Abacus Campaigns](https://help.abacus.co/en/articles/9414018-importing-birthdays-into-abacus-campaigns.md): How to use Custom Attributes to copy your customers' dates of birth into Email & SMS Campaigns
- [Getting started with Abacus Email & SMS Campaigns](https://help.abacus.co/en/articles/9414113-getting-started-with-abacus-email-sms-campaigns.md): How to set up your campaign manager

## Reservations

- [Reservations Quick Setup Guide](https://help.abacus.co/en/articles/9414032-reservations-quick-setup-guide.md): A brief overview of how to set up online reservations
- [Reservations User Manual](https://help.abacus.co/en/articles/9414251-reservations-user-manual.md): What you need to know about reservations
- [How do I create Reservation Instructions for online reservations? \(coming soon\)](https://help.abacus.co/en/articles/9414028-how-do-i-create-reservation-instructions-for-online-reservations-coming-soon.md): How to add an extra notice to your online reservations portal
- [How do I cancel a reservation?](https://help.abacus.co/en/articles/9414030-how-do-i-cancel-a-reservation.md): What to do when you can no longer take on a reservation you have already accepted
- [How do I make a table unavailable for online reservations?](https://help.abacus.co/en/articles/9414035-how-do-i-make-a-table-unavailable-for-online-reservations.md): How to reserve a table for the House
- [How do I see which tables are available for a reservation?](https://help.abacus.co/en/articles/9414036-how-do-i-see-which-tables-are-available-for-a-reservation.md)
- [How can I accept \(or reject\) an online reservation?](https://help.abacus.co/en/articles/9414037-how-can-i-accept-or-reject-an-online-reservation.md): How to approve your upcoming reservations on the POS and on the Pocket Manager
- [How do I refund an online reservation deposit?](https://help.abacus.co/en/articles/9414038-how-do-i-refund-an-online-reservation-deposit.md): Refunding customer deposits for online reservations
- [How do I take an online reservation deposit?](https://help.abacus.co/en/articles/9414039-how-do-i-take-an-online-reservation-deposit.md): How to set up deposits for reservations made online
- [What is the difference between Table View and List View for Reservations?](https://help.abacus.co/en/articles/9414040-what-is-the-difference-between-table-view-and-list-view-for-reservations.md): How to read the two Reservation views
- [How do I create blackout dates for reservations?](https://help.abacus.co/en/articles/9414041-how-do-i-create-blackout-dates-for-reservations.md): Prevent customers from requesting a reservation at specific times
- [Why aren't my reservation sessions appearing online?](https://help.abacus.co/en/articles/9414042-why-aren-t-my-reservation-sessions-appearing-online.md): Troubleshoot why reservation sessions may not be appearing online
- [How do I contact a customer about a reservation?](https://help.abacus.co/en/articles/9414043-how-do-i-contact-a-customer-about-a-reservation.md): SMS or email your customers who have placed a reservation online
- [How do I customise reservation emails?](https://help.abacus.co/en/articles/9414044-how-do-i-customise-reservation-emails.md): How to change the email that customers receive when placing an online reservation

## Table Ordering App \(2nd Generation\)

- [How to assign tables on the Table Ordering app](https://help.abacus.co/en/articles/9413988-how-to-assign-tables-on-the-table-ordering-app.md): Select which tables each Table Ordering app \(2nd generation\) is taking orders for, or allow any table to order
- [How to connect Abacus POS with Table Ordering](https://help.abacus.co/en/articles/9414000-how-to-connect-abacus-pos-with-table-ordering.md): Table Ordering app \(2nd generation\)
- [How to customise your Table Ordering theme](https://help.abacus.co/en/articles/9414002-how-to-customise-your-table-ordering-theme.md): How to change the colours and ads in your Table Ordering App \(2nd generation\)
- [Getting Started with Table Ordering](https://help.abacus.co/en/articles/9414102-getting-started-with-table-ordering.md)
- [Add an Alert Message to a Product](https://help.abacus.co/en/articles/9413959-add-an-alert-message-to-a-product.md): Add an alert message to a product on the Table Ordering app.
- [How to set a PIN on the Table Ordering App](https://help.abacus.co/en/articles/9413989-how-to-set-a-pin-on-the-table-ordering-app.md): Prevent accidental orders or access to settings on the Table Ordering App \(2nd generation\)
- [How to enable assistance requests on the Table Ordering app](https://help.abacus.co/en/articles/9413991-how-to-enable-assistance-requests-on-the-table-ordering-app.md): Allow customers to request assistance via the Table Ordering App \(2nd generation\)
- [How to allow customers to request a bill via Table Ordering](https://help.abacus.co/en/articles/9413992-how-to-allow-customers-to-request-a-bill-via-table-ordering.md): Enable bill requests on the Table Ordering App \(2nd generation\)
- [How to Upload Ads to your Table Ordering App](https://help.abacus.co/en/articles/9413993-how-to-upload-ads-to-your-table-ordering-app.md): Add a slideshow to your Table Ordering App \(2nd generation\) when it is idle
- [How to hide Table Ordering Menu tabs](https://help.abacus.co/en/articles/9413995-how-to-hide-table-ordering-menu-tabs.md): Using a QR code to hide or show different tabs on your Table Ordering app \(2nd generation\)
- [How to enable item notes for Table Ordering](https://help.abacus.co/en/articles/9413998-how-to-enable-item-notes-for-table-ordering.md): Adding free text notes to orders sent via the Table Ordering app \(2nd generation\)
- [How to set up multilingual Table Ordering](https://help.abacus.co/en/articles/9414001-how-to-set-up-multilingual-table-ordering.md): Enable Language Selection to serve customers in Japanese, Chinese, or Korean on your Table Ordering App \(2nd generation\)

## Pocket Manager App

- [Using the Pocket Manager app](https://help.abacus.co/en/articles/9414145-using-the-pocket-manager-app.md): How to use your mobile reporting app

## Customer Mobile App

- [Spin the Wheel](https://help.abacus.co/en/articles/9413941-spin-the-wheel.md): Customers receive rewards through an interactive game.
- [What information is used when I sign up?](https://help.abacus.co/en/articles/9414029-what-information-is-used-when-i-sign-up.md): Find out more about what data is kept when customers \(end-users\) sign up to Abacus merchants
- [Setting up your Customer Mobile app](https://help.abacus.co/en/articles/9414156-setting-up-your-customer-mobile-app.md)
- [Online Ordering Menu](https://help.abacus.co/en/articles/9414199-online-ordering-menu.md): Create your menu for the Online Ordering app or web-based platform

## Legacy Apps

- [Use multiple languages in your Table Ordering App \(1st generation\)](https://help.abacus.co/en/articles/9414136-use-multiple-languages-in-your-table-ordering-app-1st-generation.md): Show your menu in English, Korean, Japanese, or Chinese
- [Customising your Table Ordering App \(1st generation\)](https://help.abacus.co/en/articles/9414222-customising-your-table-ordering-app-1st-generation.md): Customise and configure your table ordering app!
- [Bulk Import Multiple Languages for your Table Ordering App \(1st generation\)](https://help.abacus.co/en/articles/9414231-bulk-import-multiple-languages-for-your-table-ordering-app-1st-generation.md): Make your Table Ordering Menu display Japanese, Chinese, and Korean
- [Loyalty programs and points](https://help.abacus.co/en/articles/9414125-loyalty-programs-and-points.md): Set up a points earning system with your Loyalty Marketing module
- [Online Gift Card Manual](https://help.abacus.co/en/articles/9414170-online-gift-card-manual.md): How to sell gift cards online for customers to use in-store
- [Manually Generated Gift Cards](https://help.abacus.co/en/articles/9414224-manually-generated-gift-cards.md): Create multiple-use gift cards to distribute!
- [Automated Vouchers](https://help.abacus.co/en/articles/9414225-automated-vouchers.md): Attach a voucher/gift card to the end of a receipt when purchased!
- [Triggered Vouchers](https://help.abacus.co/en/articles/9414227-triggered-vouchers.md): Automatically print vouchers on receipts when criteria are filled!
- [About Gift Cards and Vouchers](https://help.abacus.co/en/articles/9414292-about-gift-cards-and-vouchers.md): The difference between gift cards and vouchers and how they can be created
- [Loyalty Wallet Setup](https://help.abacus.co/en/articles/9413950-loyalty-wallet-setup.md)