Use this guide when Sales Activity shows a voucher payment and you need to find the order it belongs to.
How to find voucher payments
Log in to the Nomni POS back end.
Go to Sales > Voucher Transactions.
Set the date range.
Find the voucher and note the order or transaction number.
What you should see: each voucher used, with the date, amount and transaction.
Check against the Tender Report
In Reports > Register > Tender Report, the voucher line shows the total paid by voucher for the same dates.
If something goes wrong
If a voucher payment doesn't appear, contact us with the date, amount and voucher code.
Need help?
Email support@nomni.ai or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.