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What is the difference between a Member ID and a Member Code?

Understand the difference so you can create the right QR code for your customer membership cards

Kevin Cheav avatar
Written by Kevin Cheav
Updated over 10 months ago

Here’s a clear breakdown of the difference between a Member ID and a Member Code:

  1. Member ID:

    • This is automatically generated when a customer is registered in your system.

    • It is printed on temporary membership cards via the Point of Sale (POS).

    • The Member ID is permanent and cannot be changed.

  2. Member Code:

    • This is the number visible in the backend system.

    • Initially, the Member Code is the same as the Member ID, but you can manually change the Member Code if needed, such as for customizing membership cards.

Key Distinctions:

  • Member ID is auto-generated and unchangeable, while Member Code can be customized.

  • For QR Code membership cards, the prefixes are essential:

    • Member ID requires a semi-colon (;), e.g., ;1001

    • Member Code requires an at symbol (@), e.g., @1001

This distinction allows flexibility in managing membership identifiers while ensuring consistency in the system.

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