Quick answer: Admins add back-office users in Nomni Console under Users > New User (username, name, system role, password). To reset someone else's password, open the user, click Edit user, set Password (lock screen) and Save. If you're locked out, use Need help? > Recover Password on the login page.
Owners and admins can manage back-office logins themselves.
Add a new back-office user
Log in to Nomni Console as an admin.
Go to Users and click New User.
Enter the username and name, and choose the system role. See Users and Permissions for what each role can access.
Save, and give the person their username and password securely.
Forgot your username or password
Ask your venue's owner or admin. They can see usernames in Users and reset your password.
If you are the only admin and can't log in, message us from your registered email. For security, only the account owner can ask us to restore admin access.
Changed mobile number or email
An admin can update the user's details in Users.
Keep the main admin user active. Create a new admin rather than editing or archiving the original one.
Other products
Nomni Ordering console: see Can't log in to the Nomni Ordering console.
Nomni Procure: see Change a user's login email.
Still need help?
Message us in chat or email support@nomni.ai with your venue name and a screenshot.
You can also call 1300 445 483.