Skip to main content

Donation campaigns: collect charity donations at the POS and kiosk

L
Written by Lucien Hopkinson

Quick answer: In the top bar click BI , then go to Configuration > Donations . Click New Donation . Then follow the steps below.

What this is for

Run a charity campaign that asks customers to add a donation on the POS, kiosk or customer display.

Before you start

  • Your login can see the BI module.

  • You're signed in to the Nomni Console at Nomni Console (app.abacus.co) with a login that can see this page. If it's missing from your menu, ask your account owner to check your role.

Set it up

  1. In the top bar click BI, then go to Configuration > Donations.

  2. Click New Donation.

    Click New Donation
  3. Under General settings, switch on Donation Enabled and choose where to ask: Show donation prompt on POS, on Kiosk and/or on CFD (Customer Facing Display).

  4. Fill in Charity Name, Campaign Title, Campaign Start Date, Campaign End Date, Site Groups and Campaign Message. Upload a Charity Logo (PNG or JPG) and set the Fixed donation amounts. Save.

  5. Back on the list you see each campaign's Charity Name, dates, Site Groups and Status, with Edit and Delete.

    e list you see each campaign's Charity Name , dates, Site Groups and Status , with Edit and Delete .

Tips

  • Only one active campaign is allowed per site at a time. To run several at once, give each a different Site Group.

  • See what was collected in the Donation report.

Common problems

  • "An active donation campaign already exists for this Site Group"

    Pick another Site Group or turn off the existing campaign first.

  • "Campaign Start Date must be earlier than or equal to Campaign End Date"

    Fix the dates. Leave both empty, or fill in both.

Still stuck?

If something on this page looks broken, or you need a change to your account, chat with us from the Nomni Console. For anything else, the steps above should get you there.

Did this answer your question?