Quick answer: log in to the Wait Queue app with your venue's Nomni username and password. Guests then enter their name, mobile and guest count and tap SUBMIT to join the queue. Each entry appears in the waiting list in Reservations on Nomni POS.
Set up the iPad
Open the Wait Queue app.
Enter your venue's Nomni username and password and tap LOGIN.
What you should see: "Logging in...", then your logo and the guest form.
Add a guest to the queue
Enter Name, Mobile and Guest Count. Email is optional.
Tap SUBMIT.
What you should see: "Your place in queue" with the queue number and an estimated wait. The estimate is the number of parties ahead multiplied by your venue's estimated wait time per party.
Show the queue on a second screen
Connect an external display to show the current queue number and the numbers being called.
If something goes wrong
"Please enter a name." / "Please enter guest count." / "Please enter mobile number."
Fill in the missing field and tap SUBMIT again.
Guests don't appear on the POS
Check the iPad is online, then look in Reservations > waiting list on Nomni POS.
Need help?
Email support@nomni.ai, call 1300 445 483, or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.
