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How to delete an item from an order on the KDS

Written by Kevin Cheav

Quick answer: Tap the item you want to delete. In this example, the Karaage Chicken Burger will be deleted.

Items can be deleted from an order from the KDS.

Note: If all items are deleted from an order:

  • The order will disappear from the KDS.

  • The table will still remain open on the POS.

  • The deleted items will be struck through on the POS.

To delete an item from the KDS:

  1. Tap the item you want to delete. In this example, the Karaage Chicken Burger will be deleted.

  2. Tap DELETE.

  3. Select a Delete Reason from the drop down list.

  4. Tap DELETE.

The item will be struck through on:

  • The KDS

  • The POS

  • The invoice


Need help?

Email support@nomni.ai or call 1300 445 483.

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