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Using Table Maps

Use the POS in restaurant mode

Kevin avatar
Written by Kevin
Updated over a week ago

In this article:

How-to video

Check out this video from our Abacus Front End Training Series:

Table status

The colour of the table represents its status:

Colour

Meaning

Action

⬜ White

Available

Tap to seat guests at that table.

🟥 Red

Activated

Guests are seated but have not ordered. Tap to take their order.

🟪 Purple

Orders sent

Tap to add to the order or to send the bill.

🟦 Blue

Bill printed

Tap to pay the bill.

Perform a master sync to sync table statuses with the Master POS when you are using table maps on multiple iPads.

Open a table

  1. Tap an available (white) table.

2. Enter the number of guests.

3. Tap:

  • START ORDER if they are ready to order.

  • ACTIVATE TABLE if they are not ready to order.

The table will turn red.

Add a guest count

If you did not add a guest count when opening the table, you can do so from the table map or the point of sale.

Table map

Tap the table and adjust the Number of People using the up and down arrows.

Point of Sale

  1. Tap the 👤 0 icon in the bottom left corner of the screen.

2. Enter the Number of Guests.

3. Tap Done.

Start a takeaway or delivery order

Tap DELIVERY or TAKEAWAY in the top right to start a delivery or takeaway order.

Load a table's order

Tap an active table (i.e. not white) then tap LOAD ORDER.

Merge tables

  1. Tap MERGE TABLES.

2. Select the tables you want to merge. Selected tables will turn orange.

3. Tap DONE.

4. The merged tables will now have the same colour border.

5. Create a shared order for these tables by tapping on any of them and then tapping LOAD ORDER.

If the tables had seperate orders before the merge, they will now be combined into one shared order.

Undo table merge

Note: If you have started an order for merged tables, you will lose that order when you undo the merge.

Tap on one of the merged tables and then tap UNDO MERGE.

Print a bill

  1. Tap the table.

  2. Tap PRINT BILL.

3. The table will turn blue and the bill will print from your POS printer.

Show table details

On the table map, you can optionally display the:

  • Time seated.

  • Guest count.

  • Order value.

In the example below, on table 5, there are 2 people who have been seated for 42 minutes with an order value of $13.60.

To display these extra table details, go to Settings and enable E7. SHOW TABLE DETAILS IN TABLE MAP.

Display order owner

The staff member who seated the table will be attributed to the order as its 'owner' if you have turned on setting A49. SUPPORT ORDER OWNER FUNCTION.

When this setting is enabled, the staff member who seated the table will be attributed to the order even if another staff member closes the order.

Show the Point of Sale screen by default

If you have A2. ENABLE RESTAURANT MODE turned on, you will see the Table Map between each order.

If you need to use a table map, but don’t want to see it between each order, you can enable setting A24. SHOW POS SCREEN BY DEFAULT, which will stay on the POS screen between orders instead.

Transfer an order

  1. Tap on a table.

  2. Tap TRANSFER ORDER.

3. Tap the table you want to transfer the order to. In this example, that is table 5.

4. Tap YES.

The order will be transferred.

Transfer an item

  1. Tap a table.

  2. Tap TRANSFER ITEMS.

3. Select the item/s you want to transfer and tap TRANSFER.

4. Tap the table you want to transfer the item/s to. In this example, that is table 5.

5. Tap YES.

The item/s will be transferred.

Table turn report

How quickly are you turning tables?

On the backend, go to Reports > Staff > Table Turn Report to see how many tables are 'turned' in a day. 'Turn time' is measured from the time the table is activated, to the time the order is paid.

If you have turned on setting A49. SUPPORT ORDER OWNER FUNCTION and selected the 'owner' for each table, that order owner will show as the Staff in this report.

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