Quick answer: Check your junk folder and add orders@orderup.com.au to your safe senders. If that doesn't help, change the email address under Location Settings in the console and place a test order.
Check if the emails are landing in your Junk Folder
Add orders@orderup.com.au to your safe senders list
Change the email address in your console found under Location Settings to an alternative email address
Next place a TEST order (turn on COD so that you do not get charged and use the email address in location settings)
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Email support@nomni.ai or call 1300 445 483.