Nomni

New features and fixes for your Nomni online store from 20 August to 2 October 2026

Nomni Ordering: what's changed in August and September 2026

Scheduled delivery confirmation emails show the time the customer picked, not a time window

Roll'd Uber Direct delivery emails now show the selected time

Rejects and refunds of orders paid by card plus Brandollars or points now go through

Nomni Ordering fix, October 2026: rejecting and refunding split-payment orders

Guest check-ins from your online store

Link Store (catering store): set up and manage

Online Store Configuration: every setting for your online ordering store

Checklist to switch on online ordering, test it, and link it from your website or QR codes.

Set up and go live with online ordering, and add it to your website

Turn on Reorder and AI Recommendations under Ordering Suggestions.

Show reorder and AI recommendations on your online store

Turn on Room Service for hotel venues and rename it if you want.

Offer Room Service as an online order type

Set a fee, a customer message or question, and limits for each online order type.

Order Types Configuration: set fees, messages and limits for delivery, pick-up and eat-in

Enter your Google Measurement ID and Meta Pixel ID to track your Nomni online store

Add Google Analytics and Meta Pixel to your online store

Find your store link in Nomni Console or the Nomni Ordering console

How to find your online store link and QR code

Shared Cart

You can create a customised URL to redirect you to your online ordering page so you do not have to remember the store number.

Creating a Customised URL for your Online Store

How to create a read-only digital menu (not for online ordering)

Mobile Digital Menu

Remove contact tracing from your online ordering platform

How to turn off Guest Check-In

Operation guide for online ordering

Set up a unique QR code for each table so customers can scan, view your menu, and place an order with their table number automatically recorded.

How to Create QR Codes for Table Ordering

What's changed in online ordering and reservations, and what to check

Nomni Ordering updates, October 2026: faster menus, perks at checkout and reservation phone numbers

Step-by-step: upload your logo and banner and set the colours of your Nomni online ordering store.

Change the logo, banner and colours of your online store

Work through the online ordering welcome page from sign-up to go-live

Set up online ordering in Nomni Console: the 7 setup steps

Kevin Cheav

Lucien Hopkinson

Curtis

Let customers place orders from their web browser

Online Ordering

Display different menus depending on the order type for online orders

How to set different online ordering menus for dine-in, pickup, and delivery

Create QR Codes for Different Menus

Create Time Settings for a Category

Add an upsell prompt to all items in a category.

Upsell Categories

Multilingual Setup for Online Ordering

How do I make different online ordering menus appear at different times?

Some tips on editing your menu for web online ordering

How to optimise your menu for online ordering

How can I synchronize and manage my POS and Online Ordering menus effectively?

How do I create a pop-up notification for online ordering?

How can I troubleshoot missing online orders and notifications in Nomni POS?

Notifications

How to stop accepting customer online orders

How do I close my online store?

Untick the days you are closed in Online Ordering > Opening Hours so customers can't order

Stop online orders on days you are closed

Stop online orders for a public holiday or a one-off closed day

Close your online store for one day (Blockout Dates)

Check the Store Status switch in Nomni Console. Opening hours alone don't open your store

Online store says closed during opening hours

Control the times that your customers can place online orders

How to change your online store's opening hours

Split Opening Hours – Setup Guide for Nomni Ordering

Pause online ordering, close on certain weekdays, or close for one day

How to temporarily close your store or change its availability

Opening Hours

How to create a different surcharge between the POS and Online Ordering

How do I set a different bank surcharge for online orders?

How to set the minimum spend for online orders

Understanding payment settlement/disbursements on Nomni Console

How you get paid for online orders

Turn on Pay Later for eat-in online and QR orders and change the button text.

Let customers order now and pay later (Pay Later)

Nomni Pay for online ordering: set up, transactions and payouts

Pay Later: let customers pay at the counter or table

Nomni Fee Statements: download your monthly online ordering fee statement

Xendit payments for online ordering: set up, payment methods, transactions and payouts

Windcave payment setup for online ordering

Keep Pay Later on for most dine-in tables but make chosen tables pay by card when they order through QR or online ordering.

Make some tables pay online when they order (Pay Later: Exclude Table Range)

How can I troubleshoot missing refund buttons or refund issues in the Nomni system?

Carlo

Payments

Send Order Updates to Customers via SMS

Guest Count

Refund your customer's online orders that are made via the web

How do I cancel online orders?

How to use online pre-orders and reports for catering

Online Orders for Catering

Online Order Setting: pre-orders and cut-off times

Find online orders, cancellation requests and delivery partner orders

🕒 Introducing Block Time: A Smarter Way to Manage Dine-In Orders

Block time for Nomni Ordering

Orders

How to use DoorDash for delivering your online orders

DoorDash Drive Integration

Tiered Delivery Fee's in Nomni Ordering

Delivery

For customers: remove a saved card, see past orders, reorder and edit your details in a venue's online store.

Manage your saved cards, order history and account when ordering online

Register, reward, and promote to customers

Customer loyalty marketing for online ordering

Customers

How to Access Live Chat Support

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