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Upsell Categories

Add an upsell prompt to all items in a category.

Written by Kevin Cheav

Quick answer: Go to Menus > Online Ordering Menus and edit the chosen menu. Edit the category. Then follow the steps below.

Encourage customers to add more products to their cart through upselling. An upselling prompt will suggest other products for the customer to order when they view an item from a certain category.

Examples of upselling include:

  • Sides that go well with that dish.

  • A dessert.

  • Similar items the customer might enjoy.

  • Extra toppings or sauce.


Create an upsell prompt

To create an upsell prompt for a category:

  1. Go to Menus > Online Ordering Menus and edit the chosen menu.

    Go to Menus > Online Ordering Menus and edit the chosen menu
  2. Edit the category.

    Nomni POS Console Ordering Menu categories with the edit button highlighted
  3. Enter a heading for the upselling prompt in the Name field.

    Nomni POS Console upsell prompt settings with the heading Name field highlighted

    Note: If this field is left empty, by default, the heading will be 'You may also like to add'.

  4. Under Search product, select a product from the drop down list and click Add Product.

    Nomni POS Console upsell prompt settings with Search product and Add Product highlighted

    The product will be listed.

  5. (Optional) Repeat steps 3 and 4 to add more products to the upsell prompt.

  6. Click Save.

  7. The upsell prompt will appear on all products in the category.


Need help?

Email support@nomni.ai or call 1300 445 483.

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