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Upsell Categories

Add an upsell prompt to all items in a category.

Kevin avatar
Written by Kevin
Updated over a week ago

Encourage customers to add more products to their cart through upselling. An upselling prompt will suggest other products for the customer to order when they view an item from a certain category.

In the example below, the upselling prompt will suggest customers order a drink when they view an item in the burger category.

Other examples of upselling include:

  • Sides that go well with that dish.

  • A dessert.

  • Similar items the customer might enjoy.

  • Extra toppings or sauce.

Create an upsell prompt

To create an upsell prompt for a category:

  1. Go to Menus > Online Ordering Menus and edit the chosen menu.

2. Edit the category.

3. Enter a heading for the upselling prompt in the Name field.

Note: If this field is left empty, by default, the heading will be 'You may also like to add'.

4. Under Search product, select a product from the drop down list and click Add Product.

The product will be listed.

5. (Optional) Repeat steps 3 and 4 to add more products to the upsell prompt.

6. Click Save.

7. The upsell prompt will appear on all products in the category.

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