Quick answer: Go to POS > Vouchers and Gift Cards > Web Store Design . The page is titled Online Gift Card . For each gift card, set the name, price, Credit (the value loaded onto the card) and Short Description . Then follow the steps below.
This article lists the changes to your Nomni online store from 20 August to 2 October 2026. For October changes, see Nomni Ordering updates, October 2026. You don't need to update anything; these changes are live for all stores.
New features
How do I gift cards?
Follow these steps:
Go to POS > Vouchers and Gift Cards > Web Store Design. The page is titled Online Gift Card.
For each gift card, set the name, price, Credit (the value loaded onto the card) and Short Description.
Click Save.
Full guide: Sell gift cards online.
How do I product Contains?
Follow these steps:
In Nomni Console, open the Product Contains page under Products.
Click Add and enter the name. Follow the icon guidelines on the page if you upload an icon.
Save.
Open a product. In Product Contains, choose the tags that apply.
Save the product and publish your menu.
Full guide: Product Contains.
How do I room Service?
Follow these steps:
Open your online store's store settings in Nomni Console.
Tick Room Service.
(Optional) In Room Service Text (optional), enter the name customers should see, for example "In-room dining".
Save.
To set its hours, ASAP or pre-order options, use the per-order-type settings on the same page.
Full guide: Room Service.
How do I background colour?
Follow these steps:
Under Theme, pick colours for Title Bar, Button Colour, Button Text, Menu Highlight, Menu Text and Background Colour.
Check the Preview on Mobile and Desktop.
Click Save.
Full guide: logo, banner and colours.
How do I reorder?
Follow these steps:
Open your online store's store settings in Nomni Console.
Scroll to Ordering Suggestions.
Tick Reorder to let customers see and reorder items from their previous orders.
Tick AI Recommendations to show AI-driven product suggestions.
Save.
Full guide: reorder and AI recommendations.
How do I pay Later?
Follow these steps:
Go to POS > Online Store > Pay Later Configuration.
In Pay Later - Eat In, Pay Later - Pickup or Pay Later - Delivery, turn the option on.
Set the Pay Later Button Text and the Pop-up MessageTitle and Description customers see before confirming.
For Eat In, click Exclude Table Range to stop Pay Later on certain tables.
Click Save.
Full guide: Pay Later.
How do I opening hours by order type?
Follow these steps:
Log in to Nomni Console at app.abacus.co.
Go to Online Ordering > Opening Hours.
Under Hours scope, choose one:
Store hours (default): one set of hours for every order type.
Custom hours per order type: separate hours for Delivery, Pick Up, Eat In and Room Service. These must sit inside your store hours.
Enter the opening and closing time for each day, and tick every day you're open, even if the hours are already filled in.
To open twice in one day (for example breakfast and dinner), click Add Hour to add another time slot. See Split Opening Hours – Setup Guide.
Click Save.
Full guide: opening hours.
Surcharges over several days: one general surcharge can apply on more than one day of the week.
Preparation time by order type and day: see "Set preparation time for each order type and day" below.
Minimum spend before discounts: the minimum spend is checked against the cart total before Brandollars, coupons and other discounts.
Fixes
Pre-orders no longer default to tomorrow when the store is opened before opening time.
Today's time slots show again.
Pre-orders show time slots when custom pickup hours don't include today.
Confirmation emails for pre-orders show the time the customer picked, without adding prep time.
Uber Direct orders get a driver assigned.
If Uber Direct can't give a delivery quote, the customer can't pay for that delivery.
A pickup order goes to the store the customer chose, not head office, even when they confirm quickly.
A category left out of a surcharge is no longer surcharged online.
A surcharge deleted in Nomni Console is removed from the online store.
Paid Stripe gift cards are no longer stuck in processing.
Nomni Loyalty points are reversed correctly when an online order is refunded.
AI product recommendations load reliably.
Catering store settings are protected from being overwritten.
Security improvements to online ordering.
Set preparation time for each order type and day
Log in to Nomni Console and go to POS > Online Ordering > Configuration.
Under Order Accepting Behaviour, find Order Preparation Time (mins).
Tick Add preparation time for individual order types and days.
In the table, type the minutes for each day under Delivery, Pick Up and Eat In. Use Quick fill (all days) to fill a whole column at once. Each box takes whole minutes of 1 or more.
Save the page.
What you should see: on your online store, the ASAP time for each order type uses the minutes for that day. For all settings on this page, see Online Store Configuration.
If something goes wrong
The ASAP time looks wrong: check the minutes for today and that order type in the preparation time table, then refresh the online store.
Customers can't see today's time slots: check your opening hours for that order type and today's date in Nomni Console.
A customer under the minimum spend after discounts can still check out: this is expected. The minimum is checked before discounts.
Need help?
Message us from the chat in Nomni Console, email support@nomni.ai or call 1300 445 483. Tell us your venue name, the device, the app version and what you have already tried.