What this is for
Online Store Configuration controls how your online ordering store behaves: whether it's open, which order types you offer, delivery fees and areas, minimum spend, emails to you and your customers, tips, terms and conditions, and tracking codes.
Before you start
Your login can see POS > Online Store.
Online ordering is set up (see Set up online ordering).
You're signed in to the Nomni Console at app.abacus.co with a login that can see this page. If it's missing from your menu, ask your account owner to check your role.
Change your store settings
In the top bar click POS, then go to Online Ordering > Configuration.
Store Status: set the Store Title, the Store Closed Message customers see when you're closed, and the Slug (the end of your store web address).
Customer Communication and Merchant Communication: choose when to Send an email to the customer when an order changes, turn on Order Progress Tracking, and set Merchant Email, Merchant CC and Merchant BCC for order emails.
Order Accepting Behaviour and Prep time adjustment: set Time slot intervals for Delivery and Pickup in minutes, Maximum Orders for Delivery and Pickup per time slot, and whether to Allow cancellations up to a set number of minutes before pickup/delivery.
Order Types: tick Delivery, Pick Up and Eat In for each day.
Delivery Fees: choose Option 1: Flat Fee, Option 2: Rate Per km or Option 3: Delivery Partner. Delivery Areas: list Post Codes or click Configure Delivery Zones.
Minimum Spend: click Add range to set a Minimum Amount and Maximum Amount per order type.
Your Terms and Conditions, Order Recipient, Non-Mandatory Checkbox During Checkout and Pop-up Notification: add up to 3 terms, up to 3 recipients, optional checkout checkboxes and a pop-up message.
Tracking: paste your Google Measurement ID, Meta Pixel ID or GTM code if you use them.
Click Save. You'll see "Successfully saved configuration".
Tips
The slug can only use letters, numbers and dashes. Changing it changes your store link, so update any QR codes.
You can add up to 3 terms and conditions and up to 3 order recipients.
Common problems
"Please enter a valid name for Slug field!"
Remove spaces and special characters from the slug.
"Time setting cannot overlap with another time setting."
Two time ranges overlap. Change the start or end time of one.
"Please configure all order types for at least one day using positive whole numbers."
Enter whole numbers (0 or more) in the Maximum orders table.
"You are unable to save the Online Store Configuration as this store is a catering store"
This is a Link Store. Use Link Store Configuration instead.
Still stuck?
If something on this page looks broken, or you need a change to your account, chat with us from the Nomni Console. For anything else, the steps above should get you there.