Overview
This guide explains how the “Exclude Surcharge” toggle works in the payment settings for integrated Tyro card payments.
What “Exclude Surcharge” Does
When enabled, this setting removes any Tyro-applied surcharges from POS-generated invoices, ensuring that terminal surcharges are not reflected on invoices.
Why You Usually Leave It Off
Tyro terminals automatically apply surcharges based on preset rates. These surcharges:
Are settled separately by Tyro.
Appear on Tyro’s own reports (such as daily settlements or monthly statements).
If you leave “Exclude Surcharge” OFF:
POS invoices include full card sale amounts.
POS totals align directly with Tyro settlement reports, simplifying reconciliation.
When to Turn It ON
Only enable this toggle if your Accounting or Finance team specifically requires surcharge amounts to be excluded from invoices. Turning it ON when not needed will:
Cause POS invoices to underreport card sale totals.
Lead to confusion during reconciliation with Tyro’s reports.
Integration Best Practice
Tyro’s integration supports managing surcharge application through configuration:
If POS should handle surcharges → Leave toggle OFF, allowing POS to apply surcharge on the invoice.
If Tyro is applying surcharges directly at the terminal → Turn toggle ON, ensuring invoices exclude them.
Summary Table
Setting | POS Invoice Shows | Tyro Terminal Applies | Recommended Use |
Exclude OFF | Full card sale + surcharge | Yes | Standard setup for clear reconciliation |
Exclude ON | Net card sale (no surcharge) | Yes | Only if required by Accounting |
✅ Final Recommendation
Leave Exclude Surcharge OFF unless specifically directed otherwise. This ensures your invoices, POS totals, and Tyro settlement reports all align correctly—avoiding mismatches or reconciliation issues.