How to Customize the Order Status Screen (KDS) in Nomni
The order status screen (KDS) in Nomni can be customized to display or exclude specific order types, such as takeaway or dine-in. This guide provides step-by-step instructions to help you configure the KDS according to your business needs.
Overview of KDS Customization
The KDS allows you to:
Display only certain order types, such as takeaway orders.
Exclude specific order types, such as buzzer orders.
Adjust default order type settings in Nomni POS.
These settings ensure that the order status screen reflects only the relevant orders for your operations.
Displaying Specific Order Types
To configure the KDS to display only certain order types, such as takeaway:
Enable the option to ask for the customer name for takeaway orders on the POS.
Configure the KDS to display the customer name and/or order number.
Relevant orders will appear in the 'Preparing...' and 'Ready!' columns on the order status screen.
Alternatively, you can select which order types are displayed by:
Navigating to Settings > General Tab > Order Types.
Adjusting the settings to include or exclude specific order types.
Excluding Specific Order Types
To prevent certain orders, such as buzzer orders, from appearing on the KDS:
Open the Wait Screen Settings.
Disable the option for "Display Buzzer Orders."
Save the changes to ensure only preferred order types, such as dine-in, are shown.
Changing the Default Order Type
If you want to set the default order type to takeaway in Nomni POS:
Open Settings on the POS.
Go to Device Options.
Set the Default Order Type from Dine-in/Eat-in to Takeaway.
Save or apply the changes.
Conclusion
By following these steps, you can customize the KDS to display or exclude specific order types and adjust default settings to suit your business operations. These configurations help streamline order processing and improve the customer experience.