We're sorry to see you go. Here is how to cancel or query a charge so we can help quickly.
To cancel a service
Contact support or your account manager from the email address on your account, and include:
Business name and store ID
The service(s) to cancel (e.g. Nomni POS, Nomni Ordering, stock management, OrderUp)
The date you want the service to end
Charged after cancelling?
Reply with the invoice or bank statement line, the date you gave notice, and who you told. Our billing team will check and, if a refund is due, confirm the amount and timing.
Need a copy of an invoice, statement or contract?
Ask support with your store ID and the period or send an email to the accounts team : ar@nomni.ai