Quick answer: Settle or clear any open orders. Go to the top-bar menu > POS Register . Then follow the steps below.
Before you start
Who: Staff or managers closing the day.
Device: Nomni POS on iPad.
Permissions and settings: All orders should be settled first. If A11 is on, you can't close with unsettled orders.
Close the register
Settle or clear any open orders.
Go to the top-bar menu > POS Register.
Tap CLOSE REGISTER.
Count each note and coin and enter how many of each. This screen shows when B10 (Show Detailed Cash Till) is on.
Tap FINALISE.
You should see Actual, Expected and Variance.
Explain a variance
If actual and expected don't match, enter a reason.
Print the close-of-register report if needed.
Blind close for staff
If B12. Hide Expected Amount When Closing Register is on, staff who aren't managers don't see expected or variance amounts. They just count and finalise.
How the expected cash is worked out
The expected cash amount is:
the opening float
plus cash taken on cash and split payments, minus change given
minus cash refunds
plus pay-ins, minus pay-outs
plus cash top-ups of credit accounts.
Tips, surcharges, vouchers, gift cards, deposits and card or other payments are not part of the expected cash. A variance is any difference between what you count and the expected amount, to the cent.
Settings that change register close
A27. Auto Close Register Time: the register closes automatically once a day after this time.
A53. Disable Cash Register: no cash-up. The register opens with $0 and closes automatically (at 23:59 if A27 is empty).
A59. Enable Consolidate Cash Register: one register for all iPads, closed on the Master.
B12. Hide Expected Amount When Closing Register: staff close without seeing the expected amount (blind close).
If the POS says "You have N unsynced order(s)", sync the orders before you close. See "How do I sync Unsynced Orders?".
If something goes wrong
Unable to Close Register: settle or clear the open orders, then try again.
Big variance: recount the drawer. Check pay ins, pay outs and refunds for the day.
Still need help?
Email support@nomni.ai with your venue name, the device you are using and a photo of the screen.
You can also call 1300 445 483.