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Check who changed a surcharge with the audit log in Nomni Console

Step-by-step: use the Nomni Console audit log to see changes to surcharges and other settings.

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Written by Lucien Hopkinson

The audit log records changes to settings such as surcharges, so you can see what changed and when.

Before you start

  • Who: An owner or admin.

  • Device: Nomni Console in a web browser.

  • Permissions and settings: Your user role needs company settings access.

Search the audit log

  1. Log in to Nomni Console and open Audit Log.

  2. In Type, enter what you are looking for, for example Surcharge or Bank-Surcharge.

  3. Set the From and to dates.

  4. Click Search.

  5. Click View on a row to see the change.

If something goes wrong

  • No results: widen the dates, and check the type is spelled as shown above.

  • A change you didn't make: tell your account owner, review user access, and email support with the date and time.

Still need help?

Email support@nomni.ai with your venue name, the device you are using and a photo of the screen.

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