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Reset your Nomni Console password

Step-by-step: recover your Nomni Console password and choose the right store when your email has more than one.

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Written by Lucien Hopkinson

If you can't log in to Nomni Console, reset your password from the login page.

Before you start

  • Who: Any Nomni Console user.

  • Device: A web browser.

  • Permissions and settings: Access to the email address on your Nomni Console account.

Reset your password

  1. Open the Nomni Console login page.

  2. Click Need help? and choose Recover Password.

  3. Enter your email and click Send.

  4. Open the email and click the link.

  5. Enter a new password and click Reset.

  6. Go back to the login page and Log In with the new password.

If your email has more than one store

  1. You see There are multiple stores associated with this email.

  2. Under Select a store:, pick the store you want.

  3. Click Continue.

If something goes wrong

  • We couldn't find an account associated with the email you provided.: check the spelling, or ask your account owner which email your user has.

  • No email arrives: check junk or spam, wait 5 minutes, then try again.

  • You've left the business or need a new user: ask the account owner to add or change your user. See "Users and Permissions".

  • POS staff PINs are different: reset them in Nomni Console under staff.

Still need help?

Email support@nomni.ai with your venue name, the device you are using and a photo of the screen.

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