You can check what you pay for, download past invoices and change the card Nomni charges, all in Nomni Console.
Before you start
Who: The account owner or an admin.
Device: Nomni Console in a web browser.
Permissions and settings: Your user role needs access to Billing.
Check your plan
Log in to Nomni Console and go to Billing > Account.
Look at Plan Summary. It lists your plan, Extra Registers, Extra Devices, Table Ordering and Online Ordering, with the Subtotal, Tax and Total.
Download an invoice
Go to Billing > Billing History.
Find the invoice by date.
Click Download.
Update the card you pay with
Go to Billing > Credit Card.
Enter the new card details.
Click Save Card.
You should see the new card on the page. The next charge uses this card.
If something goes wrong
A charge looks wrong: email support with the invoice number from Billing History, your venue name and your account email.
You want to cancel or change your plan: email support. Include your venue name, account email and what you want to change. See "Cancelling a Nomni service or querying a charge".
You can't see Billing: ask your account owner to give your role access.
Still need help?
Email support@nomni.ai with your venue name, the device you are using and a photo of the screen.