Use this guide if you want to stop using Nomni and cancel your subscription.
How to ask to cancel
Email support@nomni.ai from the account owner's email address.
Include your business name, each venue you want to cancel, and the date you want to stop.
Tell us if you need a copy of your data or reports before you leave.
What you should see: a reply from Nomni Support confirming we have your request and explaining the next steps for your account.
Before you cancel
Download any reports you need from Nomni Console.
Tell your payment provider separately if you also want to close your card terminal account.
Questions about notice periods or final invoices
Contact Nomni Support. We will check your agreement and confirm your final billing date.
Need help?
Email support@nomni.ai or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.