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How to sync your delivery menu

Update and sync your delivery menu so Uber Eats and DoorDash show the latest items and prices

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Written by Lucien Hopkinson

Quick answer: Log in to the Nomni POS back end. Go to Delivery > Delivery Menu . Then follow the steps below.

Use this guide after you change items or prices for your delivery apps.


How to update and sync the delivery menu

  1. Log in to the Nomni POS back end.

    s for your delivery apps. How to update and sync the delivery menu Log in to the Nomni POS back end.
  2. Go to Delivery > Delivery Menu.

  3. Click the pencil icon next to the menu.

  4. Make your changes, such as adding items or changing prices.

  5. Save, then sync or publish the menu.

What you should see: the menu no longer shows as unsynced, and the delivery app shows the change after a few minutes.


Remove an item

Remove it from the delivery menu in Nomni and sync. You don't need to remove it in the DoorDash or Uber Eats portal. Nomni updates them for you.


If something goes wrong

The menu still shows as unsynced

  1. Check every item has a price.

  2. Save and sync again.

  3. Contact us with the menu name if it stays unsynced.


Need help?

Email support@nomni.ai or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.

You can also call 1300 445 483.


New items not showing on Uber Eats, DoorDash or other delivery apps

  • Adding an item to the POS menu doesn't add it to delivery. Add it to the Delivery Menu too, set a price, then sync.

  • Check the item is available during the delivery menu's hours.

  • Allow a few minutes after syncing, then refresh the delivery app's merchant portal.

  • For a delivery app that isn't connected to Nomni (for example, one you manage in its own portal), update the menu in that app's portal yourself.

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