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How to fix online ordering prices not updating

Update a price on the Online Ordering Menu in Nomni Console and publish it so your online store shows it

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Written by Lucien Hopkinson

Quick answer: Log in to Nomni Console. Go to iPad Menu > Online Ordering Menu . Then follow the steps below.

If you changed a price but your online store still shows the old one, change it on the Online Ordering Menu and publish the menu.


Before you start

  • Device: Nomni Console (back end) in a web browser. It is easier on a computer than a tablet.


Change the price

  1. Log in to Nomni Console.

  2. Go to iPad Menu > Online Ordering Menu.

  3. Find the item and change its Price.

  4. Click Save.

  5. Click Publish and wait for Successfully published menu.

    Click Publish and wait for Successfully published menu
  6. Open your online store and refresh the page.

What you should see: the new price on your online store.


Change lots of prices

To change a product's main price everywhere, edit the product's price in Products, save, then publish your menus. See Adding / Editing a Product & Price.


If something goes wrong

  • Uber Eats or DoorDash: see How to sync your delivery menu.

  • Still the old price: check the price on the Online Ordering Menu page itself. If it is still old there, it was not saved.


Sync your Uber Eats or DoorDash delivery menu

Follow these steps:

  1. Log in to the Nomni POS back end.

    Nomni POS Console Online Ordering Menus list
  2. Go to Delivery > Delivery Menu.

  3. Click the pencil icon next to the menu.

  4. Make your changes, such as adding items or changing prices.

  5. Save, then sync or publish the menu.


Need help?

Email support@nomni.ai or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.

You can also call 1300 445 483.

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