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How to remove a staff member's access (archive a user)

Archive a back end user in Nomni Console when someone leaves, and restore them if needed

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Written by Lucien Hopkinson

When someone leaves, archive their user so they can no longer log in to your store.

Before you start

  • Device: Nomni Console (back end) in a web browser.

  • You need to be an admin or the account owner.

Archive a user

  1. Log in to Nomni Console.

  2. Go to Users.

  3. Click the pencil icon next to the person.

  4. Click Archive.

What you should see: the user is archived and can no longer access your store.

Restore a user

  1. Open the archived user.

  2. Click Restore.

If something goes wrong

  • "Cannot perform the archive action." You may be trying to archive the account owner. Message Nomni Support.

  • Change the account owner instead: see Change the account owner.

Need help?

Email support@nomni.ai or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.

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