Skip to main content

How to remove a staff member's access (archive a user)

Archive a back end user in Nomni Console when someone leaves, and restore them if needed

L
Written by Lucien Hopkinson

Quick answer: Log in to Nomni Console. Go to Users . Then follow the steps below.

When someone leaves, archive their user so they can no longer log in to your store.

Before you start

  • Device: Nomni Console (back end) in a web browser.

  • You need to be an admin or the account owner.

Archive a user

  1. Log in to Nomni Console.

  2. Go to Users.

  3. Click the pencil icon next to the person.

  4. Click Archive.

What you should see: the user is archived and can no longer access your store.

Restore a user

  1. Open the archived user.

  2. Click Restore.

  1. Email support@nomni.ai from the current owner or Super Admin email, if you can.

  2. Say what needs to change: owner, Super Admin email, contact details or bank account.

  3. Include the business name, each venue affected and the new details.

  4. Reply to any checks we send you.

Full guide: Change the account owner.

  • "Cannot perform the archive action." You may be trying to archive the account owner. Message Nomni Support.

Need help?

Email support@nomni.ai or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.

You can also call 1300 445 483.

Related Articles
Did this answer your question?