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Add a back-office user or get back into Nomni Console

Create a new back-office login, find a forgotten username, or update access after a phone or email change.

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Written by Lucien Hopkinson

Owners and admins can manage back-office logins themselves.

Add a new back-office user

  1. Log in to Nomni Console as an admin.

  2. Go to Users and click New User.

  3. Enter the username and name, and choose the system role. See Users and Permissions for what each role can access.

  4. Save, and give the person their username and password securely.

Forgot your username or password

  • Ask your venue's owner or admin. They can see usernames in Users and reset your password.

  • If you are the only admin and can't log in, message us from your registered email. For security, only the account owner can ask us to restore admin access.

Changed mobile number or email

  • An admin can update the user's details in Users.

  • Keep the main admin user active. Create a new admin rather than editing or archiving the original one.

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Still need help?

Message us in chat or email support@nomni.ai with your venue name and a screenshot.

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