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How to set discount reasons, refund reasons and predefined notes

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Written by Lucien Hopkinson

Quick answer: Go to POS > POS Settings > Discount Reasons and click Add New Reason . Type the Reason . The table shows Created By and Created On .


What this is for

Set the lists staff pick from on the POS when they give a discount, make a refund or add a note to an item. Reasons show up in your reports.


Before you start

  • You're signed in to the Nomni Console at Nomni Console (app.abacus.co) with a login that can see this page. If it's missing from your menu, ask your account owner to check your role.


Discount reasons

  1. Go to POS > POS Settings > Discount Reasons and click Add New Reason. Type the Reason. The table shows Created By and Created On.

    Go to POS > POS Settings > Discount Reasons and click Add New Reason

Refund reasons

  1. Go to POS > POS Settings > Refund Reasons, add a Reason, and use the cross to remove one.

    Go to POS > POS Settings > Refund Reasons , add a Reason , and use the cross to remove one

Predefined notes

  1. Go to POS > POS Settings > Predefined Notes and add each note (for example "No onion").

    Go to POS > POS Settings > Predefined Notes and add each note (for example 'No onion')

Tips

  • Sync the POS so staff see the new lists.


Still stuck?

If something on this page looks broken, or you need a change to your account, chat with us from the Nomni Console. For anything else, the steps above should get you there.

You can also email support@nomni.ai or call 1300 445 483.

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