Quick answer: In the top bar click Configuration , then go to System Configuration > Credit Card . Check the billing details: Company , Email , Phone , Address , Suburb , State , Postcode and Country . Then follow the steps below.
What this is for
Change the card your Nomni subscription is charged to, and your billing contact details.
Before you start
You're the account owner or have billing access.
You're signed in to the Nomni Console at Nomni Console (app.abacus.co) with a login that can see this page. If it's missing from your menu, ask your account owner to check your role.
Set it up
In the top bar click Configuration, then go to System Configuration > Credit Card.
Check the billing details: Company, Email, Phone, Address, Suburb, State, Postcode and Country.
Enter the new card: cardholder name, card number, CVV and expiry month and year (YYYY). Click Save. You see "Details have been saved".
Tips
Card details are sent securely to the payment processor; Nomni support can't see the full card number.
For invoices or billing questions, email ar@nomni.ai.
Common problems
The card is declined
Check the expiry year uses four digits and the CVV is right, or try another card.
Still stuck?
If something on this page looks broken, or you need a change to your account, chat with us from the Nomni Console. For anything else, the steps above should get you there.