Quick answer: Open Community . Use the tabs Overview , Surveys and Contacts to jump to each part of the page. Total contacts and Total survey submissions show the totals and a chart over time. 'No data' means nothing has come in yet. Then follow the steps below.
What this is for
Community collects the people who interact with your site: email sign-ups, survey answers and form submissions. You can export contacts as a CSV.
Before you start
Sign in to Nomni App and Studio at app.nomnie.com with your email and password.
Steps
Open Community. Use the tabs Overview, Surveys and Contacts to jump to each part of the page.
Total contacts and Total survey submissions show the totals and a chart over time. 'No data' means nothing has come in yet.
Surveys shows the results for each survey item on your page. Until someone answers, it says 'No responses to any surveys, yet.'
Form submission data lists what people sent through your forms and sign-ups. Use the filter to pick a location (or All locations) and the columns button to show columns such as Email, Location, Full name, Phone, Postcode and Last submission date.
Click Export contacts and confirm. The CSV of email addresses is created in the background and emailed to you when it's ready.
Tips
To collect contacts, add a Form, Survey or email sign-up to your page in Studio, or switch on the hero's email sign-up.
Common problems
The export hasn't arrived.
It's emailed to the address you sign in with. Check your spam folder, and give large lists a few minutes.
Still stuck?
Chat with us using the chat button in the bottom corner of Nomni App and Studio.
You can also email support@nomni.ai or call 1300 445 483.