Quick answer: Add the items to the cart and tap PAY . On the Amount Tendered screen, tap CASH . Then follow the steps below.
This guide is for Nomni POS for Android (Sunmi, iMin and other Android POS devices). For the iPad app, search the help centre for the iPad version.
Before you start
Who: Front-of-house staff.
Device: Nomni POS on an Android device, logged in, with the register open.
You need: Items in the cart. To split a bill you must be on the Master POS.
Take a cash payment
Add the items to the cart and tap PAY.
On the Amount Tendered screen, tap CASH.
Enter the cash the customer gave you on the keypad, or tap a quick amount (10, 20 or 50).
On Finalise Sale!, check the Change required amount and give the change.
Tap Print Receipt or Email Receipt if the customer wants one, then tap Complete Sale.
What you should see: the POS goes back to a new, empty order ("Returning back to main screen").
Take a card payment
Tap PAY, then CREDIT CARD.
If the POS shows Select Card Type, tap the card the customer is using (for example Visa, Mastercard or eftpos). The card you pick decides which card surcharge is added.
If asked Proceed with payment?, check the total with the surcharge and tap Yes.
Ask the customer to tap, insert or swipe on the card terminal and follow the terminal.
On Finalise Sale!, print or email a receipt if needed and tap Complete Sale.
From version 2.3.27, Select Card Type only shows when a card surcharge could apply to the order, or when your venue has set the POS to always ask for the card type. Otherwise the payment goes straight to the terminal.
Other ways to pay
Gift card or Voucher: scan or enter the code.
CREDIT ACCOUNT: charge the order to a customer account. See "Charge an order to a customer credit account on Nomni POS".
REDEEM POINTS: pay with a member's loyalty points. Add the member to the order first.
More: shows your other payment methods (for example custom payments). Pick one on Select Payment Method and tap Confirm Payment.
Add a tip
On the payment screen, tap ENTER TIP AMOUNT.
Choose $ for a dollar amount or % for a percentage, and enter it.
Tap Done, then take the payment as usual.
Turn a surcharge on or off for this order
On the payment screen, tap SURCHARGE OPTIONS.
Switch Enable standard surcharge or Enable credit card surcharge on or off for this order.
Go back and take the payment.
Surcharges are set up in Nomni Console. See "Surcharges on Nomni POS: card surcharge changes, public holiday and weekend surcharges".
Split a bill
On the Master POS, open the order and tap PAY, then SPLIT PAYMENT.
Check Confirm split bill items and tap Proceed. Once you start a split, you need to finish every part.
Choose how to split: Portion to split the total into equal parts (use Equally), or Item to choose which items each person pays for.
Take the payment for the first part. Remaining Due shows what is left.
Repeat until Remaining Due is 0.
If something goes wrong
"Split bill is only available on master device."
Take split payments on the Master POS.
"Unable to process split payment by items. This order has already been partially paid."
Part of the order is already paid, so finish it by Portion or amount instead of by item.
"Split payment has started. Please finalise all split payment."
You can't cancel a split once a part is paid. Take the remaining parts.
"The redeemed amount is less than the total payment amount, please use Split Payment"
The gift card, voucher or points don't cover the whole order. Use SPLIT PAYMENT and pay the rest another way.
Card payment stuck or terminal not responding
See "Card payment stuck, timed out or terminal disconnected: fixes by terminal".
Need help?
Email support@nomni.ai, call 1300 445 483, or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.