Quick answer: Nomni Kiosk 1.0.82 fixes kiosks that are paired with an iOS POS. Before, a kiosk that was in landscape when it started could open in Table Ordering mode, and its orders couldn't reach the POS. Now a kiosk paired with an iOS POS always starts in Kiosk mode. Kiosks paired with an Android POS work the same as before.
This article is for venues using Nomni Kiosk with an iOS POS, and for anyone who updates kiosks.
What changed
Paired with an iOS POS: the kiosk always opens in Kiosk mode, whichever way the screen is turned. Table Ordering can't send orders to an iOS POS, so it is no longer used.
Paired with an Android POS: no change. A landscape screen opens Table Ordering and a portrait screen opens Kiosk mode.
Update a kiosk to 1.0.82
Open Nomni Store, in the app or at nomni-store.web.app.
Tap your kiosk app: Kiosk (Android), Kiosk Sunmi, T-series or N-series.
Tap Install latest (STABLE), then Install on this device.
Scan the QR code and tap Approve.
On the kiosk, open the downloaded file and tap Update. If asked, allow Install unknown apps.
Open the kiosk app and place a small test order.
What you should see: the kiosk opens on the Kiosk ordering screen, and the test order arrives on your iOS POS.
Troubleshooting
The kiosk still opens in Table Ordering
Check the kiosk is on 1.0.82 in Nomni Store. If not, update it using the steps above.
Check the kiosk is paired with your iOS POS.
Close the kiosk app fully and open it again.
Test orders don't reach the POS
Check the POS and kiosk are on the same network.
Check the POS app is open and signed in.
Restart the kiosk app and place another test order.
If it still fails, contact us with the kiosk's serial number and the time of the test order.
The update won't install
Allow Install unknown apps for the app you used to open the file, then tap Update again.
Need help?
Email support@nomni.ai, call 1300 445 483, or chat with us in Nomni Console.