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HQ user management

How to manage your users if you manage the headquarters of a multi-site account

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Written by Lucien Hopkinson

Quick answer: To give a user access to HQ and other sites, open their User Details in the child site, click Promote to HQ and confirm with an admin login. Then set their access in the new User Access section.


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About

When you manage multiple stores in Nomni POS, they are organized under a central "HQ" site, with each store functioning as a "child" site. Most staff are managed directly in their respective child sites, but specific users can be granted access to HQ or other child sites.

Below is a guide on how to promote users to HQ, configure user access across different sites, and switch between sites.

Nomni POS Console HQ user list

Promote Users to HQ.

To grant a user access to the HQ and other sites:

  1. Access User Details in the Child Site: Go to the User Details page of the staff member you wish to promote.

    Go to the User Details page of the staff member you wish to promote
  2. Click Promote to HQ: This will begin the promotion process.

  3. Enter Admin Credentials: You will need to provide an admin username and password to confirm the promotion.

    Click Promote to HQ : This will begin the promotion process
    Nomni POS Console Permission Needed dialog asking for admin Username and Password
  4. Configure User Access: After the promotion, a new User Access section will appear. Scroll down to set the user’s Access Type for other sites, including HQ.

  5. User Access Upon Next Login: The next time the user logs into Nomni Console, they will see the Default company they have access to, based on the settings configured.


Configure user access for different sites

To manage and view user access across multiple sites:

  1. Go to HQ Account: In your HQ account, navigate to Configuration > Company Partners.

    Go to HQ Account : In your HQ account, navigate to Configuration > Company Partners
  2. Edit User Access for a Site: Click the pencil icon next to the specific site to view its Company Details.

  3. Scroll Down to User Access: In the User Access section, you will see all the current users and their system roles for that site.

  4. Add User Access: If you need to grant a user from another site access to this site, click Add User Access. Select the user and define the appropriate Access Type for this site.

    Select the user and define the appropriate Access Type for this site

IMPORTANT: YOU MUST NOT DELETE YOUR MAIN USER/ADMIN'S ACCESS.


Switching between sites

To manage multiple stores, you can easily switch between the sites you have access to:

  1. View Available Sites: All sites you have access to will be listed under Sites.

  2. Switch to Another Site: Your current site will be in bold. To switch, click the login button next to the desired site.

  3. Review User Access for the New Site: Once logged in, you can go back to the Company Partners page to review and manage user access for that site as well.

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Need help?

Email support@nomni.ai or call 1300 445 483.

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