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How do I add dietary requirements to Abacus Ordering Platforms?
How do I add dietary requirements to Abacus Ordering Platforms?

Add dietary filters on the Table Ordering App, Self-Ordering Kiosk, Mobile App, and Online Ordering

Kevin Cheav avatar
Written by Kevin Cheav
Updated over 2 months ago

In this article:

  • About

  • Adding dietary requirements

  • Syncing dietary requirements

About

Abacus allows you to implement dietary requirement filters across a variety of ordering platforms, including:

  • Table Ordering App

  • Self-Ordering Kiosk

  • Mobile App

  • Web Online Ordering

These filters enable customers to customize their menu view based on dietary preferences or restrictions, ensuring they only see products that meet their needs. For instance, a customer might be vegetarian, enjoy spicy food, but need to avoid garlic.

Adding Dietary Requirements to Products

To flag products with specific dietary requirements:

  1. Go to the Product Details of the item you wish to update.

2. Navigate to the Advanced tab.

3. Scroll down to find options for Product Intolerance, Product Allergy, and Product Preference.

You can select one or more options from the following categories:

Product Allergy

  • Gluten Free

  • No Eggs

  • No Fish

  • No Milk

  • No Peanut

  • No Sesame

  • No Shellfish

  • No Soy

  • No Tree Nuts

  • No Wheat

Product Intolerance

  • No Garlic

  • No Onions

  • Lactose Free

Product Preference

  • No Added Sugar

  • No MSG

  • No Pork

  • Pescatarian

  • Spicy

  • Vegan

  • Vegetarian

After selecting the appropriate dietary options, click Save.

4. Repeat this process for other products as needed.

If you're an expert with CSV files, you can alternatively apply these dietary filters to multiple products with your "Products" CSV import.

NOTE: You must include the text exactly as it is written above for the CSV import to work (e.g. "No Added Sugar" instead of "no sugar"). Separate multiple options with a semi-colon (;).

Syncing Dietary Requirements Across Platforms

Online Ordering and Mobile App

  1. After updating the dietary requirements, return to your Online Ordering Menu and click Save.

2. The dietary filters will now be visible on your online ordering menu.

Self-Ordering Kiosk

  1. In the backend, go to the Online Ordering Menu and click Save.

  2. On the kiosk, go to Settings > Connection and select Sync Now. Dietary filters will appear on the kiosk menu.

Table Ordering

  1. In the backend, navigate to iPad Menu > Table Ordering Menu and click Publish.nu

  2. On the master POS, go to Settings > Sync > Sync all products and extras from backend.

  3. The Table Ordering App will automatically sync. You can also go to Settings on the app, and under Sync Data > Products and Menus, tap SYNC.

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