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Why does my iPad say "Wrong WiFi"?
Why does my iPad say "Wrong WiFi"?

How to remove the "Wrong WiFi" alert and connect to the right WiFi

Kevin Cheav avatar
Written by Kevin Cheav
Updated over 2 months ago

What does it mean?

If your iPad displays the message "Wrong WiFi" in the top right corner, it indicates that your device is connected to a WiFi network that differs from the one saved in the Abacus POS system.
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Important Note: This feature is only available if Abacus has permission to access your iPad's location. To grant this permission, go to iPad Settings > Abacus > Location > While Using.



How to Change to the Correct WiFi Network

To connect to the correct WiFi network:

  1. Tap the "Wrong WiFi" alert.

  2. This will take you to your iPad's internet connection settings, where you can select the appropriate network.

What to Do if You Are Connected to the Correct WiFi

If you believe you are already connected to the correct network:

  1. You can save this WiFi as your new Abacus WiFi.

  2. Go to Settings > Device Options, then tap the name next to Abacus WiFi.

  3. Confirm the new WiFi network, and the "Wrong WiFi" alert will disappear.


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