Quick answer: In Settings > System, GET SERVER SETTINGS replaces this iPad's settings with those saved in Nomni Console, and SAVE TO SERVER replaces the saved settings with this iPad's. For a full sync of settings, products and templates, run a Master Sync from the Sync tab, ideally outside service hours.
In this article:
Accessing Settings on Nomni POS
The Settings Page is your central hub for managing the Nomni POS configuration. It allows you to sync all your settings across iPads and other connected devices, ensuring consistency throughout your business operations.
From this page, you can access different tabs, each offering unique configuration options that can be tailored to your needs.
Navigating Through Tabs
Settings are divided across various tabs to help you manage different aspects of your POS system. Each tab serves a specific function, such as system settings, device configurations, and syncing options. You can effortlessly toggle between these tabs to adjust settings as needed.
Admin-Only Access to Settings
To enhance security, you can restrict who can alter the POS settings by allowing only admin users to make changes.
Go to the System Tab in the settings.
Enable B13: ONLY ALLOW ADMINS TO CHANGE SYSTEM SETTINGS.
This ensures that sensitive system configurations are only accessible to authorized personnel, preventing unauthorized changes.
System
Save Settings to the Cloud
After making changes to any settings, it is crucial to save them to the cloud. This action guarantees that the modifications are reflected not only on your current iPad but also on all other connected devices and Nomni Console.
Once changes are made, navigate to the System Tab.
Tap SAVE TO SERVER to upload your settings to the cloud.
Syncing Settings Across Devices
To ensure uniform settings across all devices, follow these steps:
On other connected iPads, tap GET SERVER SETTINGS. This will download the most recent configuration stored in the cloud to the device.
This process ensures that all iPads in your business share the same configuration, reducing the risk of discrepancies.
GET SERVER SETTINGS or SAVE TO SERVER: which one?
Both buttons are in Settings > System on the iPad, and each one overwrites the other's settings.
GET SERVER SETTINGS asks “Override local settings with server configurations. Are you sure?”. It replaces this iPad's settings with the ones saved in Nomni Console. Use it after a change in Nomni Console, or to make a new iPad match the others.
SAVE TO SERVER asks “Save current settings to the server. Are you sure?”. It replaces the settings saved in Nomni Console with this iPad's settings. Other iPads get them on their next sync. Only use it on the iPad whose settings are right.
If you're not sure, contact us before tapping either one. Nomni POS for Android has the same pair, called Get Server Settings and Save To Server. Its Skip System Settings In Master Sync option keeps a device's own system settings during a Master Sync.
Device Configuration Options in Nomni POS
The Device Options section of the settings page offers various customization choices for how your POS system interacts with devices and handles orders. Below are some key options:
Default Order Type: Set either "Eat In" or "Takeaway" as the default order type for faster processing.
Enable Print Label Button for Deli Mode: Enable this option to allow label printing through a compatible printer when operating in Deli Mode.
Self-Ordering Mode: Let customers place orders themselves using the Nomni POS app, enhancing the self-service experience.
Skip System Settings in Master Sync: If enabled, system settings will not be synced during a Master Sync, which can help speed up the sync process.
Locations: Select the specific location from which stock will be deducted for orders.
Nomni POS WiFi: Displays the WiFi network to which the iPad is connected, ensuring network consistency across devices.
Sync
Overview of the Sync Tab
The Sync Tab is a vital feature of the Nomni POS system, allowing you to synchronize everything from product variants to receipt templates. Syncing ensures that all settings, products, and configurations are consistent across all connected devices and Nomni Console.
Master Sync - Comprehensive Syncing Solution
A Master Sync is the most comprehensive way to synchronize the entire Nomni POS system, including settings, products, and templates. This sync method is ideal for businesses with multiple sites or when extensive changes have been made to the POS settings.
Note: It is highly recommended to perform a Master Sync outside of service hours as it can take several minutes to complete, which may interrupt regular POS operations.
Performing a Master Sync
There are three different methods to initiate a Master Sync:
Via the Settings Page: Navigate to the Sync Tab on the POS and tap Master Sync.
Using the Master Sync Shortcut: Tap the refresh button located at the top of the POS screen.
From Nomni Console: If you’re managing multiple sites, log into Nomni Console to perform a Master Sync.
Master Sync on Nomni Console
To trigger a Master Sync from Nomni Console:
Go to POS Settings > Master Sync Status.
Select the sites you want to sync by ticking the appropriate boxes.
Click Master Sync to begin the process.
If you are managing multiple locations, you’ll need to log into the HQ portal to view and sync all sites simultaneously.
If Master Sync didn't fix it
Work through these in order and stop when it's fixed. Don't repeat a Master Sync more than once.
Force-close Nomni POS (swipe up from the bottom of the screen and swipe the app away), then reopen it and log in.
Go to Settings > Sync, tap MASTER SYNC and wait for "Master Sync Successful".
Check the iPad is online: open Safari and load any website.
On the iPad, open Settings > Wi-Fi, tap the i next to your POS network, and turn off Private Wi-Fi Address and Limit IP Address Tracking. Then in iPad Settings, scroll to Nomni (or Apps > Nomni) and turn on Local Network.
In Nomni POS, go to Settings > Sync and tap SYNC STAFF LIST FROM BACKEND. If it works, try the other sync buttons one at a time to find the one that fails. If nothing syncs, log out of Nomni POS, log back in and try again.
Still not syncing? Contact Nomni Support on 1300 445 483 or support@nomni.ai and tell us which sync button fails, any message you see, and whether it's the Master iPad or another iPad.
More checks: Nomni Console Sync Troubleshooting.
Frequently Asked Questions (FAQs)
What happens if I forget to sync settings after making changes?
If you forget to sync your settings, the changes won’t be applied to other devices, and inconsistent configurations may occur across your system. Always remember to tap SAVE TO SERVER after making any changes.
How long does a Master Sync usually take?
A Master Sync typically takes a few minutes to complete, depending on the volume of data being synced and the number of connected devices. It’s recommended to perform the sync outside of peak business hours.
Can I restrict non-admins from accessing system settings?
Yes, by enabling the B13: ONLY ALLOW ADMINS TO CHANGE SYSTEM SETTINGS option in the System Tab, you can restrict non-admin users from altering any settings.
How do I ensure all devices are using the same settings?
After making changes to your settings, tap SAVE TO SERVER on the System Tab. On other devices, use the GET SERVER SETTINGS option to download and apply the latest configurations.
What is the difference between a regular sync and a Master Sync?
A regular sync updates specific components such as products or templates, whereas a Master Sync ensures the entire system is synchronized, including settings, stock, and locations.
Can I exclude certain settings from the Master Sync?
Yes, by enabling Skip System Settings in Master Sync, you can prevent system settings from being included in the sync process, making it faster.
Need help?
Email support@nomni.ai or call 1300 445 483.