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POS Settings and Master Sync
Kevin Cheav avatar
Written by Kevin Cheav
Updated over 3 months ago

In this article:

Accessing Settings on ABACUS POS

The Settings Page is your central hub for managing the ABACUS POS configuration. It allows you to sync all your settings across iPads and other connected devices, ensuring consistency throughout your business operations.

From this page, you can access different tabs, each offering unique configuration options that can be tailored to your needs.


Navigating Through Tabs

Settings are divided across various tabs to help you manage different aspects of your POS system. Each tab serves a specific function, such as system settings, device configurations, and syncing options. You can effortlessly toggle between these tabs to adjust settings as needed.

Admin-Only Access to Settings

To enhance security, you can restrict who can alter the POS settings by allowing only admin users to make changes.

  1. Go to the System Tab in the settings.

  2. Enable B13: ONLY ALLOW ADMINS TO CHANGE SYSTEM SETTINGS.

This ensures that sensitive system configurations are only accessible to authorized personnel, preventing unauthorized changes.




System

Save Settings to the Cloud

After making changes to any settings, it is crucial to save them to the cloud. This action guarantees that the modifications are reflected not only on your current iPad but also on all other connected devices and the backend.

  1. Once changes are made, navigate to the System Tab.

  2. Tap SAVE TO SERVER to upload your settings to the cloud.

Syncing Settings Across Devices

To ensure uniform settings across all devices, follow these steps:

  1. On other connected iPads, tap GET SERVER SETTINGS. This will download the most recent configuration stored in the cloud to the device.

This process ensures that all iPads in your business share the same configuration, reducing the risk of discrepancies.




Device Configuration Options in ABACUS POS

The Device Options section of the settings page offers various customization choices for how your POS system interacts with devices and handles orders. Below are some key options:

  • Default Order Type: Set either "Eat In" or "Takeaway" as the default order type for faster processing.

  • Enable Print Label Button for Deli Mode: Enable this option to allow label printing through a compatible printer when operating in Deli Mode.

  • Self-Ordering Mode: Let customers place orders themselves using the ABACUS POS app, enhancing the self-service experience.

  • Skip System Settings in Master Sync: If enabled, system settings will not be synced during a Master Sync, which can help speed up the sync process.

  • Locations: Select the specific location from which stock will be deducted for orders.

  • Abacus WiFi: Displays the WiFi network to which the iPad is connected, ensuring network consistency across devices.

Sync

Overview of the Sync Tab

The Sync Tab is a vital feature of the ABACUS POS system, allowing you to synchronize everything from product variants to receipt templates. Syncing ensures that all settings, products, and configurations are consistent across all connected devices and the backend.




Master Sync - Comprehensive Syncing Solution

A Master Sync is the most comprehensive way to synchronize the entire ABACUS POS system, including settings, products, and templates. This sync method is ideal for businesses with multiple sites or when extensive changes have been made to the POS settings.

Note: It is highly recommended to perform a Master Sync outside of service hours as it can take several minutes to complete, which may interrupt regular POS operations.

Performing a Master Sync

There are three different methods to initiate a Master Sync:

  1. Via the Settings Page: Navigate to the Sync Tab on the POS and tap Master Sync.

  2. Using the Master Sync Shortcut: Tap the refresh button located at the top of the POS screen.

  3. From the Backend: If you’re managing multiple sites, log into the backend system to perform a Master Sync.

Master Sync on the Backend

To trigger a Master Sync from the backend:

  1. Go to POS Settings > Master Sync Status.

  2. Select the sites you want to sync by ticking the appropriate boxes.

  3. Click Master Sync to begin the process.

If you are managing multiple locations, you’ll need to log into the HQ portal to view and sync all sites simultaneously.


Frequently Asked Questions (FAQs)

1. What happens if I forget to sync settings after making changes? If you forget to sync your settings, the changes won’t be applied to other devices, and inconsistent configurations may occur across your system. Always remember to tap SAVE TO SERVER after making any changes.

2. How long does a Master Sync usually take? A Master Sync typically takes a few minutes to complete, depending on the volume of data being synced and the number of connected devices. It’s recommended to perform the sync outside of peak business hours.

3. Can I restrict non-admins from accessing system settings? Yes, by enabling the B13: ONLY ALLOW ADMINS TO CHANGE SYSTEM SETTINGS option in the System Tab, you can restrict non-admin users from altering any settings.

4. How do I ensure all devices are using the same settings? After making changes to your settings, tap SAVE TO SERVER on the System Tab. On other devices, use the GET SERVER SETTINGS option to download and apply the latest configurations.

5. What is the difference between a regular sync and a Master Sync? A regular sync updates specific components such as products or templates, whereas a Master Sync ensures the entire system is synchronized, including settings, stock, and locations.

6. Can I exclude certain settings from the Master Sync? Yes, by enabling Skip System Settings in Master Sync, you can prevent system settings from being included in the sync process, making it faster.

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