Quick answer: Each table QR code or NFC tag opens your Nomni Ordering site with the store, Dine In and the table number already filled in. Set up Dine In in Location Settings > Dine In (table label, table range and optional welcome message). For new or custom-designed codes, email support@nomni.ai.
How table QR codes and NFC tags work
Each QR code or NFC tag opens a link to your Nomni Ordering site that already knows the store, the ordering method and the table. The link looks like this: yourstore.orderup.com.au/nfc/?sid=store ID&mid=method&no=table number.
sid is your Store ID (shown in Location Settings > Location Setup).
mid is the method: 1 Pickup, 2 Delivery, 3 Dine In, 4 Room Service.
no is the table or room number.
If the method in the link is turned off or hidden for that store, the customer has to choose the method themselves.
Set up Dine In for table links
In the console go to Location Settings > Dine In.
Check Dine In Allowed and Order Now Allowed are YES.
Set Table / Location Label (for example Table Number) and Dine In Question.
To stop customers typing a table that doesn't exist, set Enable Table Range Validation to YES and enter the Table Range. Without it, customers can type anything up to 128 characters.
Optional: to show a welcome pop-up when the link opens, set NFC Redirect Show Welcome Message to YES and fill in Modal Title and Modal Message.
Click Save & Exit.
Room Service uses the same settings on Location Settings > Room Service (Room / Location Label, Enable Room Range Validation).
Order new or custom QR codes
We make the QR codes for you. Email support@nomni.ai with your store name, the table numbers and any design you want. Additional costs may apply for printing.
Replace a lost or damaged QR code or NFC tag
Email support@nomni.ai with your store name and the table numbers that need a new code. Each code only holds the link for your store, the ordering method and the table number, so a replacement works straight away. You don’t need to change any settings. Additional costs may apply for printing.
If something goes wrong
The QR code opens a blank page or the wrong store: send us a photo of the code and the table number so we can check the link.
Customers can't order from the table: check Dine In is open now in Location Settings > Online Hours and that the store isn't paused.
Need help?
Email support@nomni.ai, call 1300 445 483 or message us from the chat. Tell us your store name, your console address and what you have already tried.
QR code design gallery
Here is a gallery of some different styles of QR codes we have done for our customers in the past. If you would like to arrange your own custom shape / design, reach out to your Customer Success Manager/support@nomni.ai and we will have our design team produce something special for your venue.
*Please note additional costs may apply to have QR codes printed*
QR CODE POSTER ON WALL:
