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How to refund Orders

This Guide will show you how to quickly refund orders on the ABACUS Android POS

Kevin Cheav avatar
Written by Kevin Cheav
Updated yesterday

How to Refund an Order

  1. Access Your Order History
    Tap the menu icon (three lines) in the top-left corner of the screen to open the menu. Then, select Order History.


  2. Select the Order to Refund
    Browse through your list of orders and tap the one you want to refund.


  3. Initiate the Refund
    On the order details page, tap the "Refund Order" button.


  4. Choose Refund Type

    • Full Refund: Tap "Select All" at the top, then tap "Refund" in the top-right corner.

    • Partial Refund:
      Select the specific items you want to refund.
      If the item has multiple quantities, be sure to specify how many units you want to refund.

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