Quick answer: Start the day by entering your float and tapping OPEN; tap SYNC to get changes from Nomni Console, and use CASH PAY IN / PAY OUT for float top-ups or petty cash. At the end of the day, settle all held orders, count your cash in POS Register and press FINALISE (this can't be undone).
In this article:
🎥 Check out our Nomni POS Front End Training Video Series!
Open POS Register
When you log in, enter your float and tap OPEN.
Navigating the App
Use the buttons across the top blue banner and down the dropdown menu to navigate throughout the app.
Open Cash Drawer
Tap the printer icon and then tap OPEN.
Master Sync
Tap the SYNC button at the top of the screen to get changes from Nomni Console. The sync button will pulse if a sync has been prompted from Nomni Console.
If this button is flashing, it means that an Admin has prompted you to perform a Master Sync from Nomni Console.
Cash Pay In/Pay Out
Each time you top up the float or use petty cash, you must update the POS Register for reporting.
Go to POS Register
Enter the transaction amount on the keypad on the right
Tap CASH PAY IN or CASH PAY OUT
Close POS Register
At the end of each day, you must close the POS Register.
Go to the Held Orders screen and settle all orders
Go to POS Register
Select a coin/banknote
Enter its quantity
Press SUBMIT
Repeat for all cash
Press FINALISE— this cannot be undone.
Enter your other tender (e.g. credit card, vouchers)
Note: for non-cash tender amounts, refer to Reports > Current Register Summary. If your EFTPOS device is not integrated with Nomni POS, consult the EFTPOS device itself for card amounts.Press CLOSE REGISTER.
Discounts
1. What do you want to discount?
I want to discount the whole order
Tap Discount on the bottom left corner
I want to discount only 1 product, or 1 line*
Tap the Price on the right of the product name
*If a customer has ordered multiple identical products, you can swipe down on the order screen, and the POS will automatically add them together in one line (as shown directly above).
2. How do you want the discount to apply?
Flat dollar discount (e.g. $5 discounted from a latte)
Enter the discount amount then tap $ DISCOUNTPercentage discount (e.g. 5% discounted from a latte)
Enter the percentage discount then tap % DISCOUNTReprice the product^ (e.g. A latte is now $5)
Enter the new price and tap MODIFYReprice the sum of multiple identical products^
(e.g. The total of all lattes ordered is now $5)
Enter the new total price then tap MODIFY
^This changes the price for this sale only.
3. Your discount has been applied, where will you see it?
Whole order discounts
These appear at the bottom of the order.
Product discounts (or 1 line)
These appear underneath the product listing (or line).
Coupons
A coupon is a pre-made discount that can be applied in two ways, depending on whether the coupon has a QR code or not.
Coupons with a QR code can be scanned in when you press the scanner button at the top of the screen.
Coupons with a “General” type will appear as options when you press DISCOUNT on the bottom left corner. No QR code required.
Process Orders
Refer to the bottom of the order for the controls to:
Find a customer (🔍CUSTOMER)
Add a note (ORDER DETAILS)
Save the order to the table (HOLD/SEND)
Take the customer’s payment (PAY).
Retrieve Held Orders
To retrieve a held order, go to the Held Orders screen and tap the order.
Swipe left to:
Print Bill
Reprint Order
Delete
Reorder
Payment
Tap PAY to load the payment screen. If the customer is paying cash, enter the Amount Tendered on the number pad then press CASH. Otherwise, select the option from the screen. Tap OPTIONS for custom payment methods.
Refunds
Go to the Order History screen, swipe left on an order, then tap REFUND. Orders are retained in the order history for 30 days.
See also:
Front end guide (Managers)
Master and Slave connection troubleshooting
Need help?
Email support@nomni.ai or call 1300 445 483.