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Open & Close the Register
Open & Close the Register

Open and close the register at the start and end of every day.

Kevin avatar
Written by Kevin
Updated over a week ago

This article will show you how to open and close the POS register, as well as open the cash drawer.

In this article:

Open the register

The register must be opened at the start of every business day.

To open the register:

  1. Tap the register icon at the top of the screen.

2. Use the keypad to enter the amount of cash in the register (the float).

3. Tap Open.

Open the cash drawer

To open the cash drawer, tap the printer icon at the top of the screen, and then tap Open.

Close the register

The register must be closed at the end of every business day.

Note: The register cannot be closed if there are unsettled orders (orders that haven't been paid for). These will be displayed under Held Orders. Settle all orders before closing the register.

To close the register:

  1. Tap the register icon at the top of the screen.

2. Under Tender Type, all cash denominations, as well as any other tenders you accepted that day, e.g. vouchers, Visa, cheque, etc. will be listed.

Tap on a cash denomination and use the keypad on the right of the screen to enter the quantity of that denomination.

3. Tap Submit. The QTY will be updated to the quantity entered, and the total value of the denomination will be calculated in the Actual column (e.g. 1 x $50 = $50).

4. Repeat steps 2 and 3 for all denominations. If you don't have any of a particular denomination, you do not need to enter the quantity.

5. When you have finished entering all your denominations, tap Finalise.

The Expected, Variance and Actual values will be updated.

  • Expected: The total amount of cash based on the float entered when opening the register and the cash transactions throughout the day.

  • Variance: The difference between the Expected and Actual values.

  • Actual: The total value of the denominations entered.

6. Tap Close Register.

7. If there is a variance, you will be required to enter a reason. This will be visible on the Cash Register Report.

Enter the Reason and tap Submit.

The register will close and return to the Open Register screen, ready for the next morning.

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