You can take bookings, accept online reservations and check guests in from Nomni POS on Android.
Before you start
Who: Front-of-house staff.
Device: Nomni POS on an Android device.
Permissions and settings: Reservations must be turned on for your venue, with at least one reservation session set up.
Create a reservation
Open the menu and tap Reservation.
Tap Create Reservation.
Enter Reservation Name, a Phone Number or email, Guest Count, time and Duration.
Optional: choose Reservation Type, tick Is Walk In, add a Comment or a Deposit.
Tap Select Tables and choose the tables.
Save.
Accept or reject an online booking
Find bookings marked Awaiting approval.
Open the booking.
Tap Accept or Reject.
Check guests in
When the guests arrive, open their booking.
Tap Check In.
Choose the table if asked.
You should see the status change to Checked In.
Message a guest
Open the booking.
Tap Message Customer, or Send Premade Message for a ready-made text.
Tap Send. Each message uses SMS credit, shown as SMS Remaining.
Stop taking bookings for a session
Use Toggle to open or close reservation.
You should see Reservation is closed. Turn it back on to see Reservation is opened.
If something goes wrong
No valid reservation session for the selected time: pick a time inside a session, or set up a session in Nomni Console.
Some tables you selected are already reserved: choose other tables.
SMS remaining is insufficient: buy more SMS credit or contact the guest by phone.
Please enter email or phone for the reservation: add one of them.
Still need help?
Email support@nomni.ai with your venue name, the device you are using and a photo of the screen.
