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Check in a reservation on Nomni POS

Step-by-step: check guests in when they arrive and seat them at their table.

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Written by Lucien Hopkinson

Before you start

  • Who: Front-of-house staff.

  • Device: Nomni POS on iPad.

  • Permissions and settings: Restaurant Mode on. The booking must be accepted (Assigned).

Check in guests

  1. Go to the top-bar menu > Reservations.

  2. Pick today's date and the session.

  3. Find the booking in Table View or List View.

  4. Open the booking. If it is still Unaccepted, accept it first.

  5. Tap CHECK IN.

You should go to the Table Map with the booking's table, ready to start the order.

Know what grey tables mean

On the Table Map, a table shows grey when it has an assigned or checked-in booking starting within the next 60 minutes (the default), until the booking ends.

If something goes wrong

  • Unable to Check In: accept the booking first, and check it has a table assigned.

  • Bookings from Inline, Doshii or in-house stay Unaccepted until staff accept them. SevenRooms bookings are accepted automatically.

  • Booking missing: go to Settings > Sync and tap SYNC APPOINTMENT AND RESERVATION SETTINGS.

Still need help?

Email support@nomni.ai with your venue name, the device you are using and a photo of the screen.

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