Nomni Support may ask for your Device Register Code so we can connect to your iPad remotely and fix a problem.
Before you start
Device: Nomni POS on iPad.
You need access to Settings on the POS.
Find the code
Open the drop-down menu on Nomni POS.
Tap Settings.
Tap Device Options.
Find Device Register Code.
Send the code to Nomni Support in the chat or by email.
What you should see: a code next to Device Register Code. If you have more than one iPad, send the code for each one with the problem.
If something goes wrong
You can't open Settings: ask a manager to log in.
Support still can't connect: check the iPad is on the internet and Nomni POS is open.
Need help?
Email support@nomni.ai or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.