Quick answer: On the KDS, tap the cog. Pick a tab at the top: GENERAL , PRINTERS , WAITSCREEN or ADVANCED . Then follow the steps below.
This guide is for the iPad kitchen display app. Nomni KDS for Android (KDS Go) has different screens and setting names; see "Set up Nomni KDS for Android for the first time".
Open the settings
On the KDS, tap the cog.
Pick a tab at the top: GENERAL, PRINTERS, WAITSCREEN or ADVANCED.
Change what you need. Where a screen has a SAVE or UPDATE button, tap it.
Tap the cog again to go back to the orders.
What you should see: the orders screen with your changes. Settings are saved on this KDS only, so change each screen separately.
GENERAL tab
Setting | What it does |
DEVICE ADDRESS, CONNECT | Enter the Master POS device address and tap CONNECT. CONNECTED and AUTHORISED should both show YES. See "Connect the KDS to the POS". |
HARD RELOAD ORDERS FROM MASTER POS (RELOAD) | Reloads all open orders from the Master. Use it when orders are missing or stuck. |
DEVICE NAME | The name the Master shows in its client list. |
LOCATION, ORDER TYPES (RESET) | Show only items for one printer location, or only some order types. RESET goes back to all. LOCATION only appears once printer locations have synced from the Master POS. |
ROWS (1-8), COLUMNS (1-8) | How many orders fit on one page. |
ALERT URGENT ORDERS EXCEEDING (MINS) | Orders older than this are marked urgent. |
Enable sound, NUMBER OF BEEPS (1-5) | Beep when a new order arrives. |
ENABLE WORKFLOW STATUS, NUMBER OF STAGES, DISPLAY STAGES, CURRENT STAGE, ORDER CAN BE DONE ON THIS KDS, HIDE ORDER STAGES ON HEADER | Pass orders through stages across several screens. See "Stages". |
Display Order Summary, SUMMARY VIEW WIDTH, SUMMARY VIEW MODE | Show a side list that totals items across orders. |
Display Large Font For Order Items, Extras & Name | Bigger text on dockets. |
Display Order Number and Table Number | Shows both numbers on each docket. |
Display Courses | Groups items on the docket by course. |
Display Item Image | Shows product photos on dockets. |
Display Product Print Name for Order Item. | Uses the product's print name (for example a kitchen or other-language name). |
Hide Hold Orders, Display only the orders that have held item(s). | Hide orders with held items, or show only those. |
Hide Completed Order Items | Removes finished items from the docket. |
Complete one quantity with single tap | For items with a quantity above 1, each tap completes one. |
Mark as Ready before marking as Done | The first DONE marks the order ready; the second completes it. |
Mark as pick up when all order item completed | The order is marked for pick up once every item is complete. |
Auto bump-off | Completed orders leave the screen automatically. |
Sort Items by Timestamps, Split Orders by Time | Shows items added later separately, in the order they were sent. |
Grouped Items: confirm quantity / confirm completed quantity | Asks for a quantity when you complete items in the grouped view. |
Item Queue: Show Status Description | Shows the item status in the item queue view. |
Consolidate Orders on Current Page | Combines the same items across the orders on the page. |
CLEAR ALL CLOSED ORDERS (CLEAR) | Removes closed orders from this KDS. Closed orders are listed newest-completed first. |
Start Live Chat Support | Opens a chat with Nomni Support. |
Reset User Data | Deletes the products and printing templates saved on this KDS and downloads them again. You are asked to confirm first. |
UPDATE APP | Opens the App Store to update the KDS. |
PRINTERS tab
Setting | What it does |
Printers List, DISCOVER | Find printers on the network for this KDS. |
Print On Demand | Print a docket from the KDS only when you tap PRINT. |
Skip docket printing when DONE the whole order | Stops the completion docket printing when the whole order is done. |
Number of Buzzes | How many times the printer buzzer sounds. |
Disable Epson Printers | Turn on if you don't use Epson printers with this KDS. |
Print Test Receipt in Selected Printers (TEST PRINT) | Checks the printer works. |
See also "Print KDS Completion Dockets".
WAITSCREEN tab (order status screen)
Setting | What it does |
Color Setting: Prepare/Ready Background and Text | Colours of the Preparing and Ready columns. |
Display Order Number, Display Customer Name, Display Order Number Even Has Table Name | What each order shows on the status screen. |
Display Delivery Orders | Includes delivery orders. |
Preparing Columns, Ready Columns, Cell Spacing, Font Size, Insets | Layout. Values outside the allowed range show "Invalid Columns", "Invalid Font Size" or "Invalid Spacing". |
Auto Bump After Pickup Time (Minutes) | Removes a ready order from the screen after this many minutes. |
External Display, Rotate Screen | Use a second screen for the status board and rotate it. |
SYNC PICTURES | Downloads the status screen images. Turn off the external display first. |
See also "Customise your Order Status Screen (via KDS)".
ADVANCED tab
Setting | What it does |
TABLE MAPS (RESET) | Show only orders from the table maps you pick. Only appears once table maps have synced from the Master POS. |
Order Routing, PREPARATION CAPACITY (Items) | Share items between screens at the same station by how many items each can hold. While this is on, filter rules are not used. |
Filtering Rules (NEW RULE) | If the order type is X, then include or exclude a printer location. All three choices are needed to save a rule. |
BACKUP DATA, RECOVER DATA | Saves this KDS's settings to a file on the iPad, or restores them. To restore, pick the file from Files > On My iPad > Kitchen Display. |
UPDATE APP | Opens the App Store. |
On the orders screen
Tap an item to open it. You can mark it COMPLETED, PREPARING or HOLD, RECOOK it, DELETE it with a reason, RECALL it or PRINT it.
Press and hold an item to complete part of the quantity.
Tap DONE on a docket to complete the whole order.
Use the bottom buttons to switch between Open Order and Closed Order, change the sort (by order, table, newest or oldest), and pick a view: Display All, Display Items Grouped, Display Items in Queue, Order Routing, Preparing List, Order With Held Items or Wait Screen.
If something goes wrong
"Cannot update cancelled orders." or "Cannot update deleted orders"
The POS cancelled or deleted the order. Nothing more to do on the KDS.
I can't see LOCATION or TABLE MAPS
They only appear after the KDS has connected to the Master POS and synced its printer locations or table maps. Connect on the GENERAL tab, then tap HARD RELOAD ORDERS FROM MASTER POS.
Settings changes don't show
Tap SAVE or UPDATE on that tab, then close and reopen the KDS app.
Orders missing
Tap HARD RELOAD ORDERS FROM MASTER POS. Then see "Nomni KDS not getting orders from the POS".
Need help?
Email support@nomni.ai, call 1300 445 483, or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.













































