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Nomni KDS for iPad: settings explained

What each setting on the iPad kitchen display does, tab by tab

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Written by Lucien Hopkinson

Quick answer: On the KDS, tap the cog. Pick a tab at the top: GENERAL , PRINTERS , WAITSCREEN or ADVANCED . Then follow the steps below.

This guide is for the iPad kitchen display app. Nomni KDS for Android (KDS Go) has different screens and setting names; see "Set up Nomni KDS for Android for the first time".

Open the settings

  1. On the KDS, tap the cog.
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    Nomni KDS main screen with the settings cog highlighted
  2. Pick a tab at the top: GENERAL, PRINTERS, WAITSCREEN or ADVANCED.
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    Nomni KDS Settings, GENERAL tab highlighted
  3. Change what you need. Where a screen has a SAVE or UPDATE button, tap it.
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    Nomni KDS Settings, GENERAL tab highlighted
  4. Tap the cog again to go back to the orders.
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    Nomni KDS main screen with the settings cog highlighted

What you should see: the orders screen with your changes. Settings are saved on this KDS only, so change each screen separately.

GENERAL tab

Setting

What it does

DEVICE ADDRESS, CONNECT

Enter the Master POS device address and tap CONNECT. CONNECTED and AUTHORISED should both show YES. See "Connect the KDS to the POS".
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Nomni KDS Settings (GENERAL tab) with DEVICE ADDRESS, CONNECT highlighted

HARD RELOAD ORDERS FROM MASTER POS (RELOAD)

Reloads all open orders from the Master. Use it when orders are missing or stuck.
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Nomni KDS Settings (GENERAL tab) with HARD RELOAD ORDERS FROM MASTER POS (RELOAD) highlighted

DEVICE NAME

The name the Master shows in its client list.
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Nomni KDS Settings (GENERAL tab) with DEVICE NAME highlighted

LOCATION, ORDER TYPES (RESET)

Show only items for one printer location, or only some order types. RESET goes back to all. LOCATION only appears once printer locations have synced from the Master POS.

ROWS (1-8), COLUMNS (1-8)

How many orders fit on one page.
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Nomni KDS Settings (GENERAL tab) with ROWS (1-8), COLUMNS (1-8) highlighted

ALERT URGENT ORDERS EXCEEDING (MINS)

Orders older than this are marked urgent.
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Nomni KDS Settings (GENERAL tab) with ALERT URGENT ORDERS EXCEEDING (MINS) highlighted

Enable sound, NUMBER OF BEEPS (1-5)

Beep when a new order arrives.
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Nomni KDS Settings (GENERAL tab) with Enable sound, NUMBER OF BEEPS (1-5) highlighted

ENABLE WORKFLOW STATUS, NUMBER OF STAGES, DISPLAY STAGES, CURRENT STAGE, ORDER CAN BE DONE ON THIS KDS, HIDE ORDER STAGES ON HEADER

Pass orders through stages across several screens. See "Stages".
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Nomni KDS Settings (GENERAL tab) with ENABLE WORKFLOW STATUS, NUMBER OF STAGES, DISPLAY STAGES, CURRENT STAGE, ORDER CAN BE DONE ON THIS KDS, HIDE ORDER STAGES ON HEADER highlighted

Display Order Summary, SUMMARY VIEW WIDTH, SUMMARY VIEW MODE

Show a side list that totals items across orders.
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Nomni KDS Settings (GENERAL tab) with Display Order Summary, SUMMARY VIEW WIDTH, SUMMARY VIEW MODE highlighted

Display Large Font For Order Items, Extras & Name

Bigger text on dockets.
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Nomni KDS Settings (GENERAL tab) with Display Large Font For Order Items, Extras & Name highlighted

Display Order Number and Table Number

Shows both numbers on each docket.
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Nomni KDS Settings (GENERAL tab) with Display Order Number and Table Number highlighted

Display Courses

Groups items on the docket by course.
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Nomni KDS Settings (GENERAL tab) with Display Courses highlighted

Display Item Image

Shows product photos on dockets.
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Nomni KDS Settings (GENERAL tab) with Display Item Image highlighted

Display Product Print Name for Order Item.

Uses the product's print name (for example a kitchen or other-language name).
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Nomni KDS Settings (GENERAL tab) with Display Product Print Name for Order Item. highlighted

Hide Hold Orders, Display only the orders that have held item(s).

Hide orders with held items, or show only those.
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Nomni KDS Settings (GENERAL tab) with Hide Hold Orders, Display only the orders that have held item(s). highlighted

Hide Completed Order Items

Removes finished items from the docket.
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Nomni KDS Settings (GENERAL tab) with Hide Completed Order Items highlighted

Complete one quantity with single tap

For items with a quantity above 1, each tap completes one.
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Nomni KDS Settings (GENERAL tab) with Complete one quantity with single tap highlighted

Mark as Ready before marking as Done

The first DONE marks the order ready; the second completes it.
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Nomni KDS Settings (GENERAL tab) with Mark as Ready before marking as Done highlighted

Mark as pick up when all order item completed

The order is marked for pick up once every item is complete.
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Nomni KDS Settings (GENERAL tab) with Mark as pick up when all order item completed highlighted

Auto bump-off

Completed orders leave the screen automatically.
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Nomni KDS Settings (GENERAL tab) with Auto bump-off highlighted

Sort Items by Timestamps, Split Orders by Time

Shows items added later separately, in the order they were sent.
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Nomni KDS Settings (GENERAL tab) with Sort Items by Timestamps, Split Orders by Time highlighted

Grouped Items: confirm quantity / confirm completed quantity

Asks for a quantity when you complete items in the grouped view.
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Nomni KDS Settings (GENERAL tab) with Grouped Items: confirm quantity / confirm completed quantity highlighted

Item Queue: Show Status Description

Shows the item status in the item queue view.
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Nomni KDS Settings (GENERAL tab) with Item Queue: Show Status Description highlighted

Consolidate Orders on Current Page

Combines the same items across the orders on the page.
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Nomni KDS Settings (GENERAL tab) with Consolidate Orders on Current Page highlighted

CLEAR ALL CLOSED ORDERS (CLEAR)

Removes closed orders from this KDS. Closed orders are listed newest-completed first.
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Nomni KDS Settings (GENERAL tab) with CLEAR ALL CLOSED ORDERS (CLEAR) highlighted

Start Live Chat Support

Opens a chat with Nomni Support.
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Nomni KDS Settings (GENERAL tab) with Start Live Chat Support highlighted

Reset User Data

Deletes the products and printing templates saved on this KDS and downloads them again. You are asked to confirm first.

UPDATE APP

Opens the App Store to update the KDS.
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Nomni KDS Settings (GENERAL tab) with UPDATE APP highlighted

PRINTERS tab

Setting

What it does

Printers List, DISCOVER

Find printers on the network for this KDS.
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Nomni KDS Settings (PRINTERS tab) with Printers List, DISCOVER highlighted

Print On Demand

Print a docket from the KDS only when you tap PRINT.
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Nomni KDS Settings (PRINTERS tab) with Print On Demand highlighted

Skip docket printing when DONE the whole order

Stops the completion docket printing when the whole order is done.
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Nomni KDS Settings (PRINTERS tab) with Skip docket printing when DONE the whole order highlighted

Number of Buzzes

How many times the printer buzzer sounds.
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Nomni KDS Settings (PRINTERS tab) with Number of Buzzes highlighted

Disable Epson Printers

Turn on if you don't use Epson printers with this KDS.
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Nomni KDS Settings (PRINTERS tab) with Disable Epson Printers highlighted

Print Test Receipt in Selected Printers (TEST PRINT)

Checks the printer works.
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Nomni KDS Settings (PRINTERS tab) with Print Test Receipt in Selected Printers (TEST PRINT) highlighted

See also "Print KDS Completion Dockets".

WAITSCREEN tab (order status screen)

Setting

What it does

Color Setting: Prepare/Ready Background and Text

Colours of the Preparing and Ready columns.

Display Order Number, Display Customer Name, Display Order Number Even Has Table Name

What each order shows on the status screen.
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Nomni KDS Settings (WAITSCREEN tab) with Display Order Number, Display Customer Name, Display Order Number Even Has Table highlighted

Display Delivery Orders

Includes delivery orders.
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Nomni KDS Settings (WAITSCREEN tab) with Display Delivery Orders highlighted

Preparing Columns, Ready Columns, Cell Spacing, Font Size, Insets

Layout. Values outside the allowed range show "Invalid Columns", "Invalid Font Size" or "Invalid Spacing".
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Nomni KDS Settings (WAITSCREEN tab) with Preparing Columns, Ready Columns, Cell Spacing, Font Size, Insets highlighted

Auto Bump After Pickup Time (Minutes)

Removes a ready order from the screen after this many minutes.
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Nomni KDS Settings (WAITSCREEN tab) with Auto Bump After Pickup Time (Minutes) highlighted

External Display, Rotate Screen

Use a second screen for the status board and rotate it.
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Nomni KDS Settings (WAITSCREEN tab) with External Display, Rotate Screen highlighted

SYNC PICTURES

Downloads the status screen images. Turn off the external display first.
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Nomni KDS Settings (WAITSCREEN tab) with SYNC PICTURES highlighted

See also "Customise your Order Status Screen (via KDS)".

ADVANCED tab

Setting

What it does

TABLE MAPS (RESET)

Show only orders from the table maps you pick. Only appears once table maps have synced from the Master POS.

Order Routing, PREPARATION CAPACITY (Items)

Share items between screens at the same station by how many items each can hold. While this is on, filter rules are not used.
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Nomni KDS Settings (ADVANCED tab) with Order Routing, PREPARATION CAPACITY (Items) highlighted

Filtering Rules (NEW RULE)

If the order type is X, then include or exclude a printer location. All three choices are needed to save a rule.

BACKUP DATA, RECOVER DATA

Saves this KDS's settings to a file on the iPad, or restores them. To restore, pick the file from Files > On My iPad > Kitchen Display.
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Nomni KDS Settings (ADVANCED tab) with BACKUP DATA, RECOVER DATA highlighted

UPDATE APP

Opens the App Store.
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Nomni KDS Settings (ADVANCED tab) with UPDATE APP highlighted

On the orders screen

  • Tap an item to open it. You can mark it COMPLETED, PREPARING or HOLD, RECOOK it, DELETE it with a reason, RECALL it or PRINT it.

  • Press and hold an item to complete part of the quantity.

  • Tap DONE on a docket to complete the whole order.

  • Use the bottom buttons to switch between Open Order and Closed Order, change the sort (by order, table, newest or oldest), and pick a view: Display All, Display Items Grouped, Display Items in Queue, Order Routing, Preparing List, Order With Held Items or Wait Screen.

If something goes wrong

"Cannot update cancelled orders." or "Cannot update deleted orders"

The POS cancelled or deleted the order. Nothing more to do on the KDS.

I can't see LOCATION or TABLE MAPS

They only appear after the KDS has connected to the Master POS and synced its printer locations or table maps. Connect on the GENERAL tab, then tap HARD RELOAD ORDERS FROM MASTER POS.

Settings changes don't show

Tap SAVE or UPDATE on that tab, then close and reopen the KDS app.

Orders missing

Tap HARD RELOAD ORDERS FROM MASTER POS. Then see "Nomni KDS not getting orders from the POS".

Need help?

Email support@nomni.ai, call 1300 445 483, or message us from the chat in Nomni Console. Tell us your venue name, the device and what you have already tried.

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